On 5/17/2024 I was in the Waipahu area for an appointment and I had the feel for chinese food. I stopped in to grab some lunch and met a nice young lady at the register who helped me with choosing a meal. I was the 3rd paying customer of the day, as noted on my receipt. I ordered char siu chicken fried rice and a separate side of char siu pork. I was so excited to eat it so as soon as I sat down in my car, I took a bite of my fried rice. I immediately had to spit it out because I realized the chicken had a very strong pungent odor and tasted rancid, the pork was also not fresh as well and was clearly reheated. This experience was very disappointing especially because it was early in the day when the food should have been the most fresh 😕 I love to support businesses by leaving positive reviews but unfortunately I had to share a negative review for this restaurant because the food was rancid and could have led to someone getting sick. I returned the food and received a refund but the lady at the counter did tell me that others came after me, ordered the same fried rice and didn't have a problem with the food. I advised her that if they didn't do a better job in the kitchen and having better quality control, someone will get sick or worse even... die from eating bad food here. I hoped this was a one off, but after reading other posts here I believe this has been a consistent issue for this restaurant and they haven't cared much to fix the issues. This is my honest experience and I hope no one has to experience eating rancid food here...
Read moreCalled them to see if they have any soups without a flour base for gluten free. She said over the phone it was only the vegetable soups. Yay! Ordered the chicken veggie soup on Uber eats. Was on lunch at work and needed a spoon. Asked for utensils. Well, not only did I pay for priority (short time delivery and prep) it took so long to prepare that it finally was able to be delivered in the last 15 mins of my shift! Soup: hot as heck. But literally the worst excuse for veggie soup I have ever seen. Literally clear water with ginormously cut veggies floating in it. Hard tough not cooked veggies. Only the spinach was ok. The chicken was Legitimately Rubber. Inedible. Awful. After I ate the spinach and veggies in like 5 bites, all that was left was water and rubber chicken. And they forgot the requested utensils! How was I supposed to eat soup without a soup spoon?? Horrid. Save your money. Go...
Read more2 of us dined in. BIG MISTAKE. Cup h2o tasted NASTY. 15% DINE IN FEE. 3% CREDIT CARD FEE. I asked for tea. No tea. I asked for lemon. No lemon. Lemon chicken had knobs, fat & guts in it. 😝 sweet sour pig feet was not edible. Asked them to redo it. Cook said he'll compt it due to not edible. Wait help said $8 off pig feet & charged me $12 for it. I said no & I'd like my bill & LEAVE. Wait help said Go call cops the owner is coming from Aiea. I called cops telling them they won't give me bill & holding me hostage. Other customers doing take out agreed with me. Let me pay my bill & let me leave. Cops came & I spoke to them & they spoke to owner. Only then, did the owner remove $12 charge. REALLY RUDE OWNER &...
Read more