Stopped in tonight for dinner, young man taking the order appeared to be listening to the order however when the food arrived the 2 sandwiches were both wrong. So I go to the counter the young man will not even make eye contact with me so the young lady (cook) says is there a problem (With an attitude) I proceed to explain that the Philly does not have any green peppers or onions on it and i also ordered jalepenos and requested lettuce and mayo, the sandwich was literally meat and cheese on bread, so she impatiently says I'll just make it again, what did you want? I explained a Philly with jalapenos, lettuce and mayo. She proceeds to make the replacement sandwich a Philly with lettuce, tomato and mayo. Still made the sandwich incorrect so at this point our $25.00 dinner for 2 was not near what we anticipated. Poor listening leads to poor execution in turn poor customer service. Not visiting this location any longer so good luck with your future at...
Read moreI loved this place before (haven't be here in over a year) for the steak sandwiches went today it was horrible my sandwich was bland and soggy. I asked them to make it over I guess they don't realize the customer is always right. Anywho I got the remade sandwich (the same way) so I said just give me fries (employees want to go back and forth). I walked out and I'm mad as ever, I hate spending money on bad food and poor service. Won't be back again I'll just visit my favorite location back home when I visit. I drove 2o mins for...
Read moreMy husband and I ordered a triple cheese steak sandwich. It looked like there was no steak in the sandwiches. After opening up the roll it looked like they spread a couple tablespoons of steak on it, like a pate. Really, it didn't even look like the picture in their menu. I didn't want to say anything there to prevent a scene. But we paid $29 for bread with lettuce, tomatoes and cheese, as far as I'm concerned. Oh also soda. I'll never go back there again. I was so...
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