Jimmy John's — Restaurant in Ocala

Unfortunately, I have to make changes to my original review. This is still Jimmy Johns, but something has changed at this location. I don't visit as much as I used to, so I don't know when the changes happened, but this location just doesn't have the same feel anymore. The food isn't the same or something. Maybe JJ had to change supply companies or something, maybe they're using cheaper ingredients or something. Today the service wasn't bad, but everything just seems more laid back, and I think that the days are gone where JJs lived up to their freaky fast claim. This is still a good place to eat, but if you have been here before, you won't feel the same with future visits. Even though we came just after lunch, this place used to be swamped for at least an hour or so after noon, but it would seem that the locals have noticed also and made other choices. It's just not the Jimmy Johns I'm used to. A lot of places did change after COVID, maybe that's all it is. But I have been here since then and it stayed pretty busy back then. This JJs is just meh, and...

We love Jimmy Johns food- but whoever owns this one is missing the mark! Came to get subs for the family at 4:30. Store was closed!!! My grandson (3 years) who loves Jimmy Johns, threw a fit! Then another day we went around 12:30 to get subs to take home—they were closed again my grandson upset- I figured we would be ok at that time since normally due to my work hours I can’t get there by 4. I got out of work early!! The note on the door said closed due to weather! Are you kidding me- t-mobile, Starbucks and Gathering cafe were open, as were other businesses. Nothing on your website about closing early or anything. Not the way to run a business. Since you are the only one in town we have no other options. So I guess Jersey Mike’s will be our choice from now on. At least we can depend on them...

I would rate it less if I could. If you're the owner respond so we can talk. I ordered 35 sub box lunches 15 minutes before they opened 2 weeks ago for my staff. Paid for the food and came back at 1pm. Not one sub box was made, all I got was excuses and ignored because the manager had no idea what to say to me. I was told by staff he hadn't done anything. He was high as a kite, late to work and that was all the excuses I got. To date I have ordered hundreds of subs for my staff at this location. That ended 2 weeks ago. Never again. Owner- you need to reevaluate your staff and get this place under control. You will continue to lose profits and business. If I could rate this a zero I would. Happy to take my money but not to make a...