Marco Polo Pizzeria — Restaurant in Panama City Beach

Spent $254 on complete junk food. Google reviews not god check yelp. I have no idea how this place has 4 stars on Google . People were very nice and very apologetic for long wait, but food arrived just overall bad. Everything cold, everything cheap. Burger is like a frozen patty from dollar store, bun the same. Got bacon ranch fries, pepperoni mozzarella fries, cheesy tots, potato skins. Everything is put in an aluminum pan, covered with whatever and baked. Fries not even cooked all the way through, all of it was just mush & not edible. Almost like the fries were either under cooked our they sat there forever and wilted long before they were used for my order. Salad out of bag but all wilted and cheese melted. Due to being stored in the “heat bag” is my guess. Not sure how it can keep a salad warm but not anything else. They also completely left out two things. 1 1/2 hours later still waiting on them to deliver the missing food. Pretty sure it’s not coming. Also , the wings are weird so make sure you know how their flavors work. Example: honey pepper is actually bbq sauce mixed with sweet chili, and they would’ve told me that if I asked 🙄. Gyro meat is from a package, not authentic, I can get over that just figured I would put it out here so people know. I kinda assumed different, that’s my fault. Pizza was even bad. Crust & sauce must just be like the cheapest stuff out there. Overall bad quality food executed very poorly. Inedible, and I’m 230lbs. I eat a lot of junk. Very very disappointing. Don’t let the advertisement photos fool you. They look super good. My guess is this place is only in operation because the tourist. Anybody that values your stomach, taste buds, and wallet will not eat here more than once. I hope this helps any families looking to feed their crew. The staff was very friendly and super apologetic, but that only goes so far. The 2 stars on service is for the staff I feel sorry for. Not anything else. This will definitely be...

An honest review. Read all! Shrimp Alfredo is terrible. The pizza was okay, too much flop. Lots of cheese and not enough sauce!!!! I’m a fan of ovenbrick and could have gotten better pizza for this-price at cici’s pizza. Can make them better myself with less ingredients. Wings were decent in my opinion. Garlic Parmesan and buffalo were good. Wings were a little over cooked but I liked them crispy.

The shrimp alfredo was horrendous. Soon as I got in the car I smelled rotten fish but thought it might have been the area. Got back to my destination I opened it up and made almost everyone in the condo gag. I tasted it (wanted to be sure before I called) the shrimp was mushy, fell apart before the noodle broke, dull in color a slimy texture even in sauce. When I called they said it was prepared that morning. Shrimp should not be smelly, dull in color or slimy. They said it was prepared that morning. But absolutely no way unless it was left unrefrigerated and got a bad batch of shrimp. To add to the issues it had zero flavor to the sauce and absolutely drowned in cheese. Called them back and told me they would refund me the shrimp alfredo portion of the ticket. Kept either getting hung up on put on hold. Rating of review will be held at a lower standard until it’s refunded. Then I’ll move it up on the review scale.

Response to owner: If you want to re earn my business, then refund my money back for the shrimp Alfredo. To be fair...

Different. That’s the only word I can use to describe this experience. Not necessarily a bad thing or a good thing. My family and I had spent and an entire day at the beach and craved pizza. Some warm fresh pizza. Naturally we picked a local pizzeria across the street from our hotel. We ordered the pizza around 6:30ish and received a message saying that our pizza would be ready between 6:45 and 7:00. So we made our way over the Marco Polo Pizzeria at promptly 6:50. Walking in to the restaurant was definitely… an experience. The lights were quite jarring and immediately gave us headaches. Other than that the decor was very cute and the added touch of pizza boxes on the wall was phenomenal. I could see that the workers were quite flustered, someone ordered 15 pizzas!!! (Who needs THAT much pizza 🤣🤣) Though it took around 20 minutes to get our pizza, the workers were incredibly magnanimous. Despite the chaos, I felt safe. We got our pizza and when I tell you heaven is in the form of a slice of pizza, I’m not lying. Wowee, I mean it was a HUGE hit with all the kids. The garlic knots weren’t as great as we expected, but THEY WERE FREE (Who can turn down free food 🤣) Overall our experience was different because the pizza was different than any pizza I have ever had. Wonderful job Sir. Marco Polo!!...