I have yet to order from here and get the right order. Every single time something has been wrong. Tonight we ordered the 2 piece roasted chicken, which says it comes with a breast and wing, we got a leg and a thigh. When we called in the guy who answered argued with us. Never going back.
To the owner who responded: I appreciate that you want to make it right, and you did by replacing the meal that day. However, this is not the first time this has happened at this location. Every single meal we have ordered from there, while delicious, has had something wrong with it. From missing items to incorrect items, resulting in us having to go back each time or deal with the loss.
The food is great, the service is lacking. That is why we won't return. This was perhaps the eighth time we've eaten there with these types of results.
I would like to add that I did try to use the 'connect' link offered, filled the form out, and was greeting with a message that I was not logged in and could not send the form.
I wish you the best of luck with your staff. I know times are hard and moral can be low. The product is good, but there is room for...
Read moreFood is great! The employees working at night need help. If you want to order something in the evening better order it off DoorDash app because they will not wait on you when you come in. They will stand and talk and stare at you but will not take your order until you leave. A time or two the door was locked before 8 and had to go thru the drive thru. They wouldn’t answer the speaker and let 3 cars sit in the drive thru. Finally the car up front knocked on the window and got their order. When we pulled up they just stared at us until we waved them over then was rude and asked what we wanted. Told them we were there to pick up an order and young man acted like it was an inconvenience but shoved the food out and slammed the window closed. If the evening staff were more friendly this restaurant...
Read moreChicken is juicy, but the crust is a drier, finer, crispier than expected. Better. Tasty. Dirty rice is excellent. Many entrees, including healthy ones like garden fresh salads & chicken salad. This is a Pepsi shop, not Coke. Immaculate dining area. Clean restrooms. High chairs & booster seats. Cool looking lite-Oak finished chairs that match the tables. Not a lot of traffic on a cold night, except 2 EMS trucks when I arrived. Unlike the other chicken places in town, they actually have WiFi & the connection is good. • I had surly waitstaff. Fishing for what entree is good, I asked: What’s good. No answer. Asked: When you eat here, what do you eat? No answer. Asked: Do you eat here? Answer: "Hardly." 2 ☆'s for ill-mannered service – 5 ☆'s for cleanliness & a great...
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