KRUA Thai — Restaurant in San Francisco

I'm trying to give as fair a review as possible. Yes, the food was good and the price was fair. However, my two friends and I had the positively worst experience I've ever had at a restaurant. There was almost no wait to get a table, but we decided to sit at the bar so that we might get served faster. I had to ask three times if they would serve us food at the bar and every time the bartender just said let me go ask and didn't respond when he came back. Whatever, turns out they would. We got menus and decided to order take-out since it was so loud and bustling in there and we thought that would allow us to eat even faster. We ordered our food and waited for about 45 minutes before we asked how much longer it would be. By then one of my friends had run out to go get alcohol out of boredom. The bartender said, as if we were idiots for asking, "you've only been waiting 45 minutes! Some people have been waiting over an hour and a half." Well sure enough we wound up having to wait another 45 minutes before our food was ready and by then we also ran across the street to get chips from the gas station so we didn't pass out from starvation. The only reason we didn't just abandon our order was because they were one of the only restaurants open. It would have been nice had they told us the wait would be so long. Two of the stars are for quality of food and a fair price. The overall experience, atmosphere, and service should be three missing stars BUT I'm giving them a break on a busy day because it was Christmas and because I'd try it again on a less busy day. Thus,...

I would give them a 5 except their business hours on Google list as 5:30 PM to 10:00 PM; I was told by my waitress they close at 3:00... wth? Maybe they close for that after 3 to five lull and open back up at 5:30. I picked up a burger and fries for around $16.77 with an 18% tip. Food came pretty darn quick. I asked for extra onions (people have different ideals what constitutes "extra". What I received did not look like it was extra, you lost a star because I am absolutely crazy about my raw onions. If I say I want extra raw onions and I'm paying you, then please accommodate. My waitress seemed as if she was unsure as to whether or not I want going to rob them (I a black transwoman) I guess I looked like a hardened criminal caring a genuine black leather Fossil carry all and fashion materials in my other off brand leather bag paying for my food with an AMEX. The food was simply...

The flavors are so strong and hit the spot! This is a solid Thai place to come back to though the portions are a little small for the price. It's worth it for the flavors. Here are the dishes I ordered:

--Pad See U: The noodles are perfectly flavored but too salty --Pad Kee Mao: Wonderfully strong basil taste! Although it looks quite similar to Pad See U, it is drastically different in taste. Some people may find this dish too spicy but I was not bothered by it. --Yellow Curry: PERFECT. It's so good with lots of vegetables. It's a bit sweeter than other yellow curries I've had but this is literally so good. A bit disappointed it doesn't come with rice though. It's +$1 for rice. --Thai Iced Tea: Loved the flavor...