Went again today and its still trash. Never again. Ill drive an hr to Milwaukee if I have to. First time I go, it’s my first time in Sheboygan, and I have some extra time and I notice this Thai restaurant. I’m moving here in a month at this point so I’m glad to know that there’s at least one Thai restaurant because I eat it once or twice a month. I go for lunch. I’m the only customer. The only time I saw my server was when she took my order. Someone else brought my food. No one checked on me to see how I was doing, and when I ran out of my drink, I had to go ask someone for a refill. Food was only okay. I had the mussamon and crab Rangoon’s which I’ve tried at numerous restaurants over the past 20 years. This was toward the bottom, but the lack of service considering I was the only customer the entire time, was what turned me off. I don’t expect much and am a high tipper as I’ve spent a lot of time in food service. This was 6 months ago. So I’m driving by tonight and I see it as I pass it every day and I’m like let’s try it again. I check online and it says they are open until 9:30 and it was 8:45. If they closed at 9, I would’ve just continued my way home. Get there’s just to have them tell me the kitchen was already closed. Strike 3 as far as I’m concwrned. At this point, I’d rather travel an hr to Milwaukee and get something I know I like. Two Thai restaurants in Sheboygan. Both have terrible service and I won’t be going...
Read moreEvery time I've ordered food for pickup the order has been wrong in some way. I usually let it slide & just eat it. This time, however, I couldn't even eat it because of the ingredients. I called to complain about 1) both orders had different ingredients than what I ordered & 2) they charged me more. The lady & I discussed the ingredients & she said, yes, they all come with egg, the other one doesn't have cauliflower, & that I ordered the "seafood " when I KNOW I ordered the shrimp. I told her I even read the ingredients to the person taking the order (which was her, she remembered) & it was still all wrong. Found out that the menu I've been ordering from on Google is not accurate. The prices are not updated & the ingredients for dishes are different. Now...why is this MY fault?!? She didn't offer to compensate me in ANY way, she didn't even apologize! Basically, too bad. I spent $26 there on 2 dishes & both were wrong. I had ordered the food at 8pm & picked it up at 8:45pm. I had gotten there a little late because I drove by it. Finally saw the reason. All the lights were off & it looked like they were closed. Everyone was waiting for me. Internet said they close at 9pm. I'm completely disgusted with their service & the way I was treated. I'm writing this review so others know that the menu online is completely different than what you...
Read more**Will update to 5 stars if the experience becomes consistent!
My first time back since the renovation and new management. The food is better than before! Ordered the chefs special fried rice, BBQ pork, sexy salad, and red curry. Everything tasted and looked better quality. No skimping. I heard the pho is better now too and I'm looking forward to trying it!
The inside is renovated now. No carpet. Nice tiles. Clean and seems roomier and open.
So I listed this as 4 stars because this place does not do delivery. I'm too busy or too tired to do sit down or pick up so this is the only reason why I don't frequent this restaurant and default to Toys instead. And I called in for a to-go order but no one answered the three times I called. I did get a return call from them, which was a relief as everyone in my household was already banking on them for dinner and I didn't wanna have to go through the whole fiasco of agreeing on a new takeout place and getting everyone's order, but this was still weird.
Overall, I like the new veneer of one of this city's cultural staples. I highly prize consistency so as long as Thai Cafe maintains this quality, I'll return and recommend it to anyone I know looking for a pristine quality of Asian...
Read more