I placed an online order, go to pick it up and things seemed fine. I get back home, the sandwich didn't have one the meats I added on that I paid for, I also paid extra for deluxe, which it also didn't seem like there was extra meat on there. I call several times and no one answered. I drove all the way back to the store, patiently waited and when I told the kid what happened, he said that he thinks he remembered putting extra meat on the melt but said he knows he didn't put the capicola on there. I show he the receipt and he said oh it's a melt. I asked if there was a problem and he said it's just a melt and let out a big sigh. I said if it's really that much of a problem, you can just put the money back on my card. He said that it would be harder to do that, so he'll just remake it. He was upset that he had to remake a sandwich that he messed up on. After he was finished and I got my food, I told both of the staff thank you, and their reply was yep. Bad customer service, poor attitudes and no manners. I get home and all the meat I paid for was on there, but different bread than what I asked for. Extremely...
Read moreFirst thing, customer service an absolute joke! Stood there for 5 minutes and not on person even looked at me (I was at the register to pick-up an order). Finally the employees checked someone out. I went to the register and asked about my order and the young kid who clearly needed a shower and a haircut snapped at me it wasn't ready. So I went and got in line to have the order made, no big deal. They proceeded to make the order without a word that they are making my order then finished it slapped the tag on it while I was standing in line! Where is the manager?? Oh she was in the back not giving one care what was going on...is that what being a manager is?? Well done Subway!! I will NEVER order a sandwich from here again! That kid making sandwiches is unclean and I kept...no way I let someone looking like they haven't showered in weeks, no thanks. Hair is not my...
Read moreThis place was a four-star location, now it's a one-star location and I would rated zero Stars if I could. He walked in there today with coupons from Subway and the girl appointed at a sign that says "due to the increasing cost of doing businesses we do not accept coupons". So.. SUBWAY mails SUBWAY COUPONS to my house, but SUBWAY will NOT accept the SUBWAY COUPONS they sent to me. Screw this place. I hope they go out of business because of poor business practices like this. They watched $40 walk out the door today and they lost $120-$130 a week that we typically spend there. The lady and gentleman behind me heard the conversation I had with the girl and they walked out as well. How many thousands of dollars a month do you have to lose before you start honoring your...
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