We love Momos and eat here all the time but last night was probably the last time we will be ordering from here. I placed an online order for two items burger sliders and a chicken wrap for 6:15 pick up. I arrive around 6:30 and was only handed one item. I told the bartender that I ordered two things. I showed her the receipt and order on my phone. She apologized and said their ticket system only printed one order and they will make my order now and apologized for the inconvenience. They stated this would only take a few minutes. I understand mistakes happens and I am totally reasonable with these types of accidents but the lack of care is what really rubbed me the wrong way. A couple of minutes turned into 30 minutes of waiting for my food, no one offered me a drink while I waited for the inconvienence or to even comp the item off and give me a refund. I would’ve even taken a free dessert which I know cost the restaurant nothing to give. There was no manager either that came up to me to apologize for the mistake on their end. So as I am waiting 30 minutes for my food to be made I came home with ice cold food for my fiancé because his was the only item that was prepared on time. Again, I am really not one to complain but the lack of attention or care from this restaurant has resulted in a loss of a repeat customer. If the manager would like to contact me to make this right I would really...
Read more4.5 stars is about right This is my first time here never been here before I didn't even know it existed went into watch the Jets game really great place for TVs everywhere I mean they had everything on You know it's like watching the Jets they're terrible They lost terribly their season's terrible so they have a few other things on there's like a college game on and then there was like some MMA women's fighting It was just a lot of things to look at.
Very pretty young bartender and Alexis and I didn't catch the other woman's name but they were both really nice
Here's the example And the reason why I gets one star off I ordered a Miller lite It was flat so there's your one star off really flat I haven't had a Miller Lane forever Now he's with a bunch of guys and they were drinking Miller lite out of a pitcher. When I went to leave I said Oh I just had the 1 Miller lights to no worries I'll put it on their bill You don't owe.anything.
Now that's a great bartender bartender knows their patrons and when they're coming back when the by when the buyback all those of things something other places could really use and learn about is buybacks and courtesy. So I asked for some change just so I could tip her five bucks
I'll definitely be back here especially to watch the Jets lose! Possibly for the super bowl
Have the shrimp fajitas for sure Friends said they...
Read moreI believe the food is delicious too. BUT the one problem is with the response by Momos owners to a review regarding overcharging patrons who have a Groupon. The point is that without Groupon, I as well as many other future patrons would never have heard of your business Momo’s For this reason it is a plus that we have purchased a Groupon to try out your food and service, also traveling a few towns away. The NEGATIVE is the fact that your business chooses to penalize a new patron for having a Groupon by overcharging them. SHAME on YOU!! If your worry is that the new customers will repeatedly buy Groupons then by all means limit your Groupons to only new customers, but DO NOT TAKE ADVANTAGE of new customers(reminding you they are only your new customers because they found you on Groupon ) by ripping them off. As we know there are many many many choices of places to spend our money on a nite or day out!! SHAME SHAME SHAME on YOU! Time...
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