Brick & Cork — Restaurant in Town of Oyster Bay

We went to brick and Cork for the first time this past weekend. We are a local massapequa family, and go out frequently to dinner. We were very disappointed with our first time experience at this restaurant as we wanted to walk out loving it and writing a more positive review. First to start the night our waiter didn’t come to our table to take our order for a solid 25 minutes after we walked in. After we ordered, he didn’t come back to the table for another 20 minutes to get our drink order, which actually I had to get up to go to the bar and ask for the waiter to come to our table to take our drink order. The restaurant was freezing as the bartender kept going in and out of the front door to go to the liquor store next-door to buy liquor and wine that patrons were ordering. My husband and I could not understand why an establishment wouldn’t have wine already in stock. This was a turn off. Plus because he kept going out and opening the door, the inside was getting very cold. People were asking if they could move their tables to get away from the door. We asked the bus boy who was very kind to please get our waiter to come over so we can order a second round of drinks because this waiter was completely inept, and even after putting in this request the waiter never came. When we finally did catch his eye, we ordered two sangria’s. After another 20 minutes of not receiving our drink, we finally asked for the check because we were so disgusted. In addition, we did not receive one of the food items (chicken parm) that we had ordered. We told the waiter , and soon it did come out. Although it was delicious, during my husband’s last bite, he finds a hair in the hero. (I did take a picture of it) I normally do not write bad reviews for local establishments, but this was just so off the charts Disappointing. We expressed our disgust with the waiter and the busboy. The busboy who was an older gentleman was very apologetic. The tall waiter and the bartender with the beard basically ruined this experience for our family and are the cause for...

My boyfriend and I were looking for a drink and appetizer on a causal night out. We walked in and were greated by the bartender behind the bar as she was the hostess waitress and bartender for the night with the entire bar filled and almost entire dining hall filled. She was one employee in 3. For someone who has worked in customer service with food i applaud her for her efforts 100%... i feel this is a business flaw where they don't want to play enough employees so they overwork their staff to do every single job. We ordered a cheeseboard with 2 espresso martinis and as soon as we sipped our drinks we immediately knew something was off.. it was either there was no espresso or the espresso machine was dirty and watery. We waited on the cheeseboard for 45 mins when it takes the kitchen staff 15 min max to take cheese out of a bag and place it on a board. We ended up cancelling the cheese board and paying for the drinks which turned out to be $40 for 2 espresso martinis. I paid the same price at a 5 star steak house that was actually worth it and perfect to the sip ..$20 a martini was a far stretch for something so mid. We ended up leaving very unsatisfied this business seems like a front and very clear the staff and higher ups do not care about the customers or the service they receive. My boyfriend owns a business and repeatedly kept shaking his head at everything going on. I never EVER leave reviews and take the time out of my day but the time out of my night was wasted and a disappointment. Very extremely disappointed and frustrated knowing a business could survive being this horrible...

This is our second time ordering pizza. First time wasn't enjoyable for myself, but my wife liked it. This time, she didn't enjoy her pizza, and mine wasn't terrible but was bland and cold. We ordered over the phone, was told 45 minutes. I arrived after 30 (so for my pizza to be so cold it was done much sooner), I entered the almost empty place, and stood at the bar like I was invisible, I mentioned I was picking up an order and an employee who just looked like a customer who wandered behind the bar said ok, and continued to make cocktails, seemingly ignoring me. The second employee, finally made eye contact with me and looked away. I had to say I was picking up an order. After fumbling through 3 receipts 3 different times he finally found my pizzas. He places them in front of me, and looks at the other employee and says, can you do this. (Meaning ring me up). After all that we had cold awful pizza. So many better pizza options in aera. Brick and Cork should put more care into there pizza, and maybe teach there employees to simply greet a customer, acknowledge that they see them, and they will be...