Dunkin' — Restaurant in Union City

Worst experience ever. I came at 7am with my friend after getting out of work. As soon we get in. A male Hispanic boy was talking to a girl, both weren’t wearing mask. And knowing customers shouldn’t be eating there since the pandemic. The girl wasn’t a worker at all and kept making eyes at us. She was clearly mad because we were there. Both were sitting down and talking while another employee was working behind the counter. As soon he saw us he rolled his eyes and huffed. We were upset about this. It made us not want to order at all but after working a 14 hour shift we were desperate for coffee. If he didn’t want to work in the morning. Then don’t. He shouldn’t be acting this way. He was my cashier. As I was ordering he was rude and horrible. I will be contacting...

UPDATE: FRIDAY, JULY 14, 2023, 12:14AM: I do not go to this Dunkin' Donuts location, as often as I once did, as I do not spend as much time in this area, as often as I once did. Nevertheless, the customer service remains very good.

UPDATE: WEDNESDAY, MAY 10, 2023, 3:37PM: I was not at this Dunkin' Donuts location; I was actually at the Prescription Pharmacy, which is across the street from it.

UPDATE: WEDNESDAY, JULY 6, 2022: I have no idea if this Dunkin' Donuts has changed. I was at the Prescription Pharmacy yesterday, Tuesday, July 5, 2022, but did not stop in at the Dunkin' Donuts location thais a few yards away from Prescription Pharmacy.

The coffee was pretty good, and the service was better than the last...

On Oct 06 at 1047 am I witness how rude a staff was at Dunkin on 20 Street and Bergenline. An older lady came in asking for Romaine and the one making the sandwich stated "if you don't see her here now, what do you think? Is that a way to talk to customers, specially our seniors. Thank God the lady did not hear it, so she asked again "is the manager here" then the tone change drastically. I'm appalled that this is how your staff speaks to their customers. Wheres the customer service aspect here? May i almost mention, when did jeans and sweatshirts...