Grandma's Grotto Pizza — Restaurant in Upper Moreland Township

Two words: disappointing and underwhelming.

I came on a recommendation from a friend because of the gluten free menu, including pizza. I thought to myself, great! We show up, I order a gluten free tomato pie and some gluten free calamari and my wife got a regular pie. The waitress returns to tell me they can't serve gluten free pizza today. That's what I specifically came for, and we should have just left then.

I settled for another gluten free entree and a salad instead. The calamari was incredibly bland and rubbery and the salad was wilted and drenched in dressing. The entrees arrived, and I was underwhelmed by the lack of seasoning of mine, and my wife's pizza sauce was also severely lacking in flavor. This is supposed to resemble Italian food, right?? We're from northern European heritage and we can still manage to prepare food that doesn't taste like cardboard.

The waitress was more or less okay. I would have preferred her to have more patience though. Upon telling me there was going to be no gluten free pizza she immediately asked if I knew what else I wanted. I have no menu in my hands, so what would you think the answer to that question would be? Also, she kept trying to take my salad and our calamari away while there was enough on the plate to suggest that we were still working on it. I supposed that sort of over attention was better than none at all, so I did make sure her tip was fair (though probably higher than necessary given the poor experience overall).

Grandma won't be getting any more of our business nor will we be recommending this place to others who want gluten free Italian food. I had high hopes when I heard there was an Italian pizza place that does gluten free food near me, but this place fell flat on it's face on...

What a horrible experience right from the start! Right after we walked in the door we were informed by the only waitress that there was no pizza today. The 5 of us were seated and she began taking orders. I ordered a wrap and requested a spinach wrap as per the menu and was told they did not have the spinach, only had regular wraps. So I settled for that. My brother ordered a cheese steak and onion rings. Was then informed there were no onion rings! So he just ordered the cheese steak. My husband ordered the veal parm that comes with salad. Requested creamy Italian but of course they DON'T have it. Gets better yet! After all orders were placed we sat for about 10 minutes when the waitress came over to inform us they cannot use the grill to make the cheese steak! And to top it off, NO sandwiches were being made!! Asked her what kind of establishment cannot make pizza or cheese steak or have the items listed on the menu for that matter and she responded that it was the owner's son's birthday and he did not come in today to start the oven or grill!! Why not just stay closed for the day if you cannot provide services to the customers??.. We paid for our waters, cancelled our orders and left. Have no intention of returning or recommending this place to anyone! One of the worst establishments I have...

We saw the good reviews and ultimately made the decision to order from here because of the Gluten Free options. Unfortunately, and unexpectedly, we very disappointed with the numerous meals we ordered. 3 out of 5 of the meals and little to absolutely no flavor. We ended up having to add seasonings ourselves to even make them worth eating. One of these 3 meals were the gluten free pizzas and I believe the crust was packaged/frozen crusts that were thawed for whichever type of pizza you order. Again, all three meals including the Gluten free pizza, clam and wine sauce entree, and the chicken Alfredo, were absolutely tasteless. The two stombolis were pretty good, but the amount of money we paid to have not one, but three meals, almost not even worth eating, was extremely disappointing. Unfortunately we will not be coming back nor recommending this place. We did see other reviews mentioning lack of taste so we know that this is not an isolated incident! The older gentleman working there was very sweet but the woman who seemed in charge was rude and rushed. Not a pleasant atmosphere for the 20 minutes I spent inside waiting...