We got horrendous food poisoning here from the chili dogs. For $16.50, we got broken old buns, soggy cold fries, and okay chili dogs. We waited in one of three lines with no idea which one went to the "right" line (for the second year in a row of Awesomecon). They only had a couple types of soda and were out of condiments and cup lids. I'm talking zero ketchup to be found at 1pm. Our guts were so twisted and sick that we couldn't eat for three days. Not only would we never ever eat here again, but we have advised everyone not to eat here, either. This convention center seriously needs more food outlets because Ben's cannot be expected to serve hundreds of people without being a major food safety issue. The staff were clearly burned entirely out... after only three hours. Also, there was trash everywhere. Standing in line? Standing by a full trash can. Sitting near the booths? Two full trash cans. Elongated seating? Sticky chairs and, you guessed it, four full trash cans. The whole area reeked. Did I mention the food poisoning from the old food that we paid...
Read moreI went during the AI expo at ash carter exchange, where I took a break at Ben's for lunch. I had ordered Chilli Cheese Fries, and had no idea they have non-veg options as well. When I started eating it, I found they had an extra ingredient on it. When I check online, to my surprise I got to know they can add beef in it as well, I thought even my order had beef. Since I don't eat beef, I went to Maria & Jay, the cashiers(sorry if I am wrong with the names) to let them know I got a wrong order. They were so cooperative, they instantly put another veg option for me and got me that. We later on realised that both were veg options. They still happily accepted my mistake and didn't even charge me for another order. I definitely loved the service, and would definitely visit Ben's whenever I get a chance.
5 Stars to the Food and its quality (The price is slightly higher) But 5+5 Stars to both the cashiers for their exceptional service(Make them...
Read moreVery rude employees. Interrupted my order to yell to the kitchen that they had another burger order, then got mad when they had to yell back to the kitchen because I wanted the burger plain. I ordered a plain burger with cheese and bacon, and I received a regular burger with bacon. When I told them that I wanted it plain, they told me that it was a plain burger but there were lettuce and onions on it! Then the second time they made it, the burger was plain but they forgot the bacon. At this point I didn’t care about the bacon, but it was an extra $1.50. When I pointed out there’s no bacon and if I could get a refund for that 1.50, I was told I didn’t order bacon… even though I had my receipt with the additional charge.
Do not go here it’s just overly priced food that is average at best. It is also only accessible if you are in the...
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