The Barista Jenny with pixie short dark hair was crazy rude to us a few mornings ago!! I always order a 3 shot expresso in a short cup filled 1/2 way with CREAM! Hot cream. every time I come to this Starbucks they use milk instead of cream, hello I know the difference as it's my drink!! The last time I came thru the drive-thru I ordered as usual but this time I asked to "please make sure it's was cream, cause the last time......." when I got to the window a different girl was about to hand me my drink when Jenny told her I needed to order a breve latte instead- while holding my drink in the air! I explained I don't a Grande latte. I want 3 shots of expresso in a short cup with heated cream. I don't want a cup of cream to dilute my coffee, I want more coffee then cream. She was still holding coffee and would not give it to me. Jenny continued to tell the girl how I needed to order my coffee and the girl continued to hold my -now cold cup of Joe. I explained to her "My coffee is now cold, I have to go, Iam in the drive thru and I don't want to argue with Jenny thru another person!! Make me another drink please- which she did! After 4 extra minutes sitting there I got my Beverage- finally! The girl said to me "next time you will have to order a Latte!" 😕 This was VERY bad customer service. I can add cream -as much or as little as I want for FREE at the counter! Starbucks always says "make it your way" But I guess Jenny wants people to have it her way! Well Thanks Jenny and I will continue to go to every other Starbucks where I get Great customer service and Iam not asked to order/pay for a $5. cup of cream! Bye