Burger King — Restaurant in West Fargo

Let me first say; I only ever post poor reviews when no other form of communication to rectify the poor service has been provided. Ordered food through the BK app, not through door dash. When order arrived it was half the order. We informed the driver (from Door Dash) and he said we needed to contact the store because it was not ordered through the Door Dash app. We called the store. They kept picking up the phone and hanging up, only allowing us to briefly hear the restaurant noises in the background. Kept calling. A female answered. I explained the situation which she then incorrectly relayed to another female worker who yelled in the background that I "have to contact Door Dash cause that is who they ordered it through". The female promptly hung up on me as I was trying to say "No, we ordered it through your BK app". Called back again. This time the background female answered, promptly raised her voice, and said the same thing about contacting Door Dash without even listening. Then she proceeded to yell at me about how I had raised my voice, which up to this point I had not. I calmly tried to explain that it was ordered through the BK App, then she changed her story and said I would need to call the BK App and hung up on me. We all know, no such customer support number exists on the app. At this point I was upset enough about how this was handled that I wanted to speak to a manager at the store, so I called back to which they picked up the phone and let it just hang in mid-air while I could hear the restaurant in the background.

If any Management is reading this and would like to verify, it occurred on 5/29/2024 between 6:58 PM...

2253 S University Dr, Fargo, ND 58103

2022 05-25 (*) Ordered hash browns "well done" from drive-thru. Pulled up to window and told to pull forward and order will be brought out. Couple minutes later order was brought out product which was barely warm, not hot or well done. The employee had me wait for colder food than I probably would have gotten w/o a special request. Still, LITERALLY, the worst business in town. Absolute hot garbage dumpster fire train-wreck. 840 26th Ave E, West Fargo, ND 58078

2022 07-28 (*) [UPDATED] I don't know why but they never salt fresh fries while I'm waiting. 4x in a row! That said, it was genuinely surprising to get hot and crispy fries and an actual "large" portion. Been a long time since that's happened.

And they ran out of pickles! I hope there isn't a shortage.

2020 12-18 (*) Ordered spicy nuggets, received plain. Had to go inside to fix and they kept the plain (don't places usually let customers keep mistakes? Hope they don't reserve them!!). By the time I got back to my car, the fries were cold and soggy (and also, poorly portioned for a "large"). 20?? ??-?? (0) Zero Stars Previous visit a long time ago and I don't remember location. I think it was just off 13th Ave by West Acres mall.

Employee was changing in the rest room and had clothes thrown over the urinal divider and monopolized the sink area with more clothes, brushes, hat, etc. He didn't bother moving or excusing himself with the mess....

BURGER KING CORPORATION OWES ME GAS MONEY!!!!!!!!!! When N. Fargo was the developing area, and S Fargo ended at I-94, Burger King put a location on 19th Ave. N. This location was just 1 mile from home ROUND TRIP!!!!! Burger King should have FOUND/FORCED a way to keep 19Ave. N. Fargo open & only opened 1 Burger King in south of I-94. Then there will be 1 in the North;1 in the south; and one in Viqueen Land!!!!!!!! But the closest BK is now Veterans Blvd. at 22 miles ROUND TRIP!!!!!!!! BK OWES ME GAS MILES, especially that I get 2 Dbl. Bacon Croissants & a bottle of OJ 5 days a week…….:$9.45 a day + 22 miles times 5 days, times 4 weeks in a month, I spend a lot each month on breakfast, at BK. 110 miles a week JUST FOR BK dbl. bacon CROISSANTS!!!!!!!!! BURGER KING AS AN ENTITY, NEEDS TO HAVE A STORE, NOT INDEPENDENTLY OWNED!!!!!!

To hell with it!!!!!! Burger King don’t wanta honor the people of FARGO, by keeping 1 FARGO NORTH location open; 1 FARGO SOUTH location; & 1 FARGO EAST location, (MOOREHEAD)!!!!! I will go to McDonalds, or Hardee’s, or any national chain, that hasn’t forgotten that there are just as many NORTH FARGO RESIDENTS AS SOUTH FARGO!!!!!! They won’t have a 2 DOUBLE BACON CROISSANTS & a bottle of OJ for $9.45, but what I save in gas, will be worth...