I'm visiting some of my good friends in Winooski, Vermont for a few days. So upon announcing that I had a mac and cheese craving on Sunday night after hiking Elnore Mountain generally discussing the nuances of Vermont cheeses, they wisely suggested that we go to Our House because it has an extensive list of mac options and is close by.
They warned me to be patient, as there is often a long wait to be seated due to its popularity and service can also be slower than average. It took us about 15 minutes to put our names in, and it took about 40 minutes to get seated (though we had a lovely drink at Mule Bar). We did have to approach the hostess about seating us, so I'm curious as to whether she may have forgotten that we were in line.
All that said, our waitress was attentive, pleasant, and lovely. While it took some time for the food to arrive, I thoroughly enjoyed my lobster mac, which had some pretty solid lobster chunks. This a personal preference, but I wish it were a bit crispier (maybe up the bread crumb game). If the don't do this already, maybe they could ask for how crispiness the customer wants it and offer more crispy for an extra fee?
My friends and I are truly curious - who gets the traditional mac at Our House? While people should do what they want, because we all recommend, and hope, that folks branch out and explore the literal dozens of mac and cheese options on the menu. I would definitely go back and recommend that others do the same, but I also suggest that you build in plenty of time for all stages of...
Read moreThe food here is amazing and I love the atmosphere. Reminds me of my favorite places in Austin. Great choices of music, 80's metal lunch box decor and all. I had the sugar shack mac which was the perfect balance of sweet and savory. The mac and cheese is served in cast iron dishes so you get that nice burnt cheese dripping down the sides. Save room for dessert, though, because the fried peanut butter and jelly sandwich with warm marshmallow fluff is heavenly. The reason for my low rating is due to our server. She ruined the experience. This is the first time I've been ok with not tipping at all. She forgot we were there for a good 10-15 minutes after we sat down. She forgot our drink order. Then she forgot to put in our dessert order. Then she said she was getting our check like 4 times. Even put the empty plate at the edge of the table and she just kept walking by in her own little world. The thing that really made me angry is that I saw her multiple times in the galley where they prep the condiments and stuff eating people's food before she brought it to them .Not just a fry here and there. I saw her eating fried clams and who knows what else. With her bare hands. Nope. Not acceptable. I would love to go back here but you can bet I'll be getting it to go because I'm not putting up with her as a server...
Read moreMy boyfriend and I were visiting from CT and we thought this place looked awesome. They were able to “squeeze us in” which was very nice of them, they accepted our baby Frenchie, and the nachos were great. For our drinks, I ordered the lemon basil margarita. It came out and it was pink colored... I didn’t think anything of it because it was really good. I asked for one more. My boyfriend and I were looking closer at the menu and saw there was also a “strawberry basil vodka lemonade” for $10. My drink (that I ordered) was $11. We got the check and saw we were charged for 2 “lemon basil margaritas”. We asked the waitress if my drink was the strawberry lemonade or the lemon basil. She said it was clearly the strawberry and told us she would make the change on the receipt. We get the receipt back and saw she changed the drinks to the strawberry lemonades but still charged us the $11 per drink. What was REALLY odd was both my drinks had salt on the rim.... We then looked deeper in the bill and saw she charged my boyfriends buffalo Mac and cheese a dollar more. The service wasn’t the best... they seemed short staffed but the mess up on the charges and the drinks were really strange. Overall, the atmosphere was cool but the service was...
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