Dear Management, I am writing to express my disappointment with the service I received at the Anna Beach House Bar and Restaurant on 2/9/2024. I was seated by the pool and experienced significant delays in receiving service and my order. Despite being seated for an extended period, I had to wait an unreasonably long time for a staff member to take my order. Additionally, the wait for my dishes was exceptionally prolonged, causing a significant inconvenience. Furthermore, I ordered fish and chips, but the sauce that was supposed to accompany the dish was never provided. As a patron, I value efficient and attentive service, which unfortunately was not reflected in my experience at your establishment. I believe such delays and oversights are not in line with the level of service expected at a venue like yours. I hope that you will take this feedback seriously and take the necessary steps to ensure that future patrons do not encounter similar service shortcomings. I trust that you will address these issues appropriately to maintain the reputation of your...
Read moreAna Beach House Restaurant in Nha Trang certainly earns its four stars with its splendid location and commendable service. Perched with a view that captures the essence of Nha Trang's scenic beauty, the restaurant offers a majestic dining experience that is hard to match. The service here is attentive and efficient, adding to the overall pleasant atmosphere.
The menu at Ana Beach House is varied, catering to a wide range of tastes. However, there was a slight hiccup during my visit; the Caesar salad initially arrived without eggs, a key ingredient. Fortunately, the staff handled the situation promptly and added them to the plate after the oversight was pointed out. This minor glitch aside, the rest of the meal was enjoyable and well-prepared.
For anyone looking for a dining spot that combines great food with stunning ocean views, Ana Beach House Restaurant is definitely worth a visit. Despite the small issue with the salad, the overall experience was very positive, making it easy to recommend to both locals and...
Read moreDisappointed with my Saturday lunch! Place have a lovely vibe, the beach view, the HonTre island view is just amazing! U can see people swimming, surfing and relaxing on the beach! Had a nice chicken Caesar salad and a lovely seafood spaghetti! But the service was a major major let down! Disaster I must say! Initially I ordered a Mai Tai and it took close to 20-25 mins to be served that too after reminding, I thought I was a one off instance! However cannot be justified as there was only 1 table occupied other than mine! Lasted ordered a mojito and again it took 20 mins and I just had to cancel my order and leave! Ample staff but too occupied within themselves all gathered to the corner where there are no guests at all! Won’t go back! It’s really disheartening that such a beautiful place and I won’t be able to revisit as I am utterly disappointed! Food menu is good and chefs seem to know your job well with the taste and also the food...
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