Sidi Abdellah Water Park — Attraction in Maalma

I have been going to this water park once a year for 3 years. The first time it was good, second time it was okay, the third AND last time it was an absolute disaster. First of all, I was with my family of 4 and 5 including me. A single adult is charged 4000 dinar. My sister and cousin are both eleven and were charged as an adult according to a height rule. My aunt and mother did not even bring any swim wear but were also being charged 4000 per person. With this in mind, my mother paid for my sister, cousin, and I. However, the staff workers obligated my mom to sign a contract that stated that they were not responsible for anything that could happen to us. NORMALLY, this shouldn't be an issue, HOWEVER, if in the contract im not considered the legal age of and adult + my sister AND cousin, at least the eleven year old children shouldn't be charged as an adult. Next, when we entered there was not even one chair available for the 3 of us. We walk back and inform them of this and they pointed at the entrance which is 500 miles away from the actual pools and told us to go there. We kept insisting on a refund and they kept refusing. So we came up with a solution. We took two chairs for my mom and aunt to sit right next to the workers wayyyy far from the pool. Then my sister, cousin, and I went to get our moneys worth. Less than an hour later, not one, not two, not three, BUT FOUR workers came yelling at us to get out saying that they were looking for us everywhere. We were absolutely humiliated with the attention of anyone that was at a 100 meter radius of us. The way we were exported to the entrance you'd think we were being deported. Later I learnt that the workers told my mom and aunt they were not aloud to sit where they were. So as my aunt and mother were about to leave they went in to leave our clothes, towels, and shoes. A women went following them as if thwy were theifs. Again usally you'd think it would make sense, BUT THEY WERE IN EYE SIGHT BECAUSE OUR SEATS WERE QUITE LITERALLY 3 INCHES AWAY FROM THE ENTRANCE. My mom and aunt were on their last straw and a huge argument between staff and them broke out. One of the workers announced that we were all banned as if we were going to return in the first place. Out of petiness we did not even change, we literally changed at the entrance of the vicinity and left. Workers eyed us down, completely disrespectful, and much more. The waterpark itself over time became very unclean with egoistic people. Additionally to all of this, food and water is prohibited and their restaurants are overpriced. We were refunded 80% of what we paid but the experience we went through we deserved a full refund. I heavily suggest to anyone consider going here to never go because it is not...

We visit this water park with children it was nice experience there is four pools two small and two average deep fifth is the river kind of pool go all around the four pools and can take you all around the place The water slide was great fun for adults and children We experienced also the music show which was nice , food court is bit different the pool policy don’t allow food from out the pool so you must buy food inside using the card you buy and charge in the reception the meals are from 900 to 1200 We had pizza with drink 1200 the cafeteria have good items we had coffee and slide of cake with was 150 and 200 da Burkini is allowed in the pool you must wear swimming clothes to access water Everything was super great clean and we secured the staff super polite and professional toilet clean but broken ( need maintenance) I give three starts for the Entry fees it’s very expensive for children 2 years old and one year old to pay that much is crazy Fees was around adults 3800DA for...

Après avoir lu les avis en majorité négatifs, j’avais peur de m’y rendre, mais ayant promis en avance à mes enfants que nous irions et comme il n’y a pas de concurrence (parc uniquement femmes) j’y suis allée quand même.. Et finalement je ne regrettes pas! Il y a des points à améliorer certes mais dans l’ensemble c’est un bon parc et nous passé une excellente journée avec les enfants. J’y suis retournée une seconde fois.

Contrairement à ce que j’ai lu, les vêtements de bain c’est plutôt respecté et les femmes qui surveillent y font attention.

Le gros point noir pour ma part c’est les photos mesdames vous n’êtes pas capables de passer quelques heures sans vous prendre en photo?! C’est interdit et personne n’as envie d’être sur vos clichés!! c’est une règle simple! Les vestiaires sont cassés donc on doit garder les affaires avec nous, pas du tout pratique quand on est avec plusieurs enfants de devoir avoir les sacs toute la journée.

Pour l’attente à l’entrée, il y a 4 caisses, même s’il y a du monde cava assez vite.

Pour la nourriture tout est interdit de l’extérieur , même l’eau. Pour acheter, il faut charger une carte et l’utiliser pour payer , le problème si vous chargez trop ils ne remboursent pas et si vous chargez pas assez vous devez retourner pour la faire charger et refaire la même chaîne que pour l’entrée, il devrait y avoir un guichet spécial pour la recharge c’est trop contraignant.

Pour le service c’est vrai que c’est un peu désagréable pour l’attente, mais je pense que ça serait la même chose dans tout restaurant avec autant de monde et on voit que les filles font de leur mieux. je vous recommandes plutôt les pizzas elles sont bonnes mais les burger je pense qu’ils sont faits en avance et attendent juste les frites pour les service donc ils sont pas mauvais mais froids donc pas top. Les frites sont molles. Les pâtisseries la part sont bonnes, pareil pour les glaces italiennes elles sont assez grosses et bonnes.

Il y a plusieurs espaces tobbogans, bronzage, piscines, rivière avec courant, jeux pour enfants, on a vite fait le tour mais les enfants ne s’en lassent jamais!! Les piscines étaient propre, un peu moins en toute fin de journée mais bon c’est sûrement normal avec la fréquentation. Autre point que je n’ai pas apprécié : la musique trop trop forte au niveau du bassin qui fait plage.

Les sanitaires/wc/douches étaient propres.

En résumé c’est un bon endroit pour passer une bonne journée entre filles, même s’il y a encore des efforts à faire sur certaines choses. Ps : Le budget est quand même conséquent pour une journée en famille : Adulte 3800 DA / Enfant 2800 DA menu adulte 1200 DA / Enfant 900 DA petite bouteille eau 50 DA / pâtisseries 200 DA / glaces...