Pal Arinsal - Sector Pal — Attraction in La Massana

I have just spent the last 2 ski seasons living in the Canadian Rockies so have been pretty spoilt in regards to amazing resorts and champagne powder snow. I have also skied in Bulgaria, Switzerland, France and NZ.

We enjoyed our 3 days skiing in Pal. There hadn’t been any natural snow for quite a while so it was hardpack covered in snow from the snow makers. Still, in some places that were in the afternoon sun, the snow was rather nice.

The terrain is excellent if you like long, wide groomers and long narrow, twisting cat tracks, it would have been great being able to go off piste but there just wasn’t enough snow.

Chairlifts are good, hardly any queues, some swoop you up and try to knock you out as you get off but that happens. The button lifts are like slingshots, watch out for them if you aren’t used to that!

Some of the facilities weren’t great though. 3 of the mountain restaurants we went to all had the same food and it was table service only. The first day we ordered Chicken Nuggets and after 45 min asked for our money back, no apologies either. On the third day we had crepes at the base, amazing!! Throughly recommend.

The most disappointing issue we had was missing out in visiting the Arinsal sector of the mountain. I knew some runs weren’t open and assumed it was all of this sector. When I looked at the webcams over there, there were no people, chairlifts going or snow. Plus the cable car over from Pal wasn’t working the whole time we were there. Nowhere on the website could I see what runs/chairs were open and nowhere on the hill did it tell me either, not in English anyway. Really disappointing.

The best thing about this ski trip was the weather! After being used to skiing in as low as -30, we didn’t even take our thermals up with us. It was so warm and all 3 days were bluebird.

I would definitely return to Andorra to ski but would come later in the season and ski at a...

Mi reseña es sobre la escuela de esqui de Pal, no la estación. Apuntamos a nuestra hija a clases colectivas 2 días y fue un desastre. La escuela anuncia que tienen 4 niveles distintos ( hasta pistas negras, que es como máximo el nivel de nuestra hija) y una prueba de nivel inicial para formar grupos acorde con los niveles. Resulta que no había más niños del nivel de mi hija, y la pusieron con niños con niveles significativamente más bajos. Lo sabemos porque 2 de las niñas son amigas. El primer día terminó muy frustrada, pues tenía que frenar y parar constantemente. Hablamos con la escuela. La única solución que nos dan es cambiar a clases individuales el segundo día por 90 € adicionales. En total hubiéramos pagado 180€ , por 2 horas efectivas de clases individuales. De manera que a la mañana siguiente voy a pedir el reembolso. En este momento nos dicen que van a añadir un monitor para separar el grupo en dos. Pero esto tampoco nos solucionaba nada, porque el problema de la diferencia de niveles seguía. Por lo tanto mi hija no hizo la clase el segundo día. Para pedir el reembolso nos dijeron que lo teníamos que hacer a través de la plataforma online. Lo hacemos explicando lo que ha pasado. En el email de contestación nos comunican la respuesta de la directora, que nos niega un reembolso parcial y total, y que el caso queda cerrado por parte de la escuela. Nos quedamos alucinados con la mala organización, las malas prácticas, la poca profesionalidad y la mala atención al cliente. Cuando tu contratas y pagas por un servicio y la escuela no puede dartelo, lo normal es que te lo digan antes de empezar las clases. Y si no tienen la dignidad ni profesionalidad de decírtelo antes y haces perder a una niña un día de esquí causando frustración y agobio, lo mínimo sería una disculpa y...

Pal Arinsal - Sector Pal is a fantastic ski destination, especially for beginners. The slopes are well-maintained and offer a great learning environment without being too steep or intimidating. One of the biggest advantages is that it’s not overly crowded, allowing for a more relaxed skiing experience. The ski trainers are professional, patient, and excellent at helping newcomers gain confidence on the slopes. Whether you’re just starting out or looking to improve your technique, this resort is a great choice for a fun and...