Their free shuttle bus from downtown was on time, clean, and efficient although there was zero effort to enforce the mask mandate. We were the first group to arrive as they opened the museum. They only had only one person selling tickets, the same person who explained how to go through the museum. The cashier was lovely but our bus of 20 took well over 20 minutes to process. There were lots of displays along the walls that provided great educational visuals and stories about glaciers. They were in good repair and the English translations were better than most we encounter. The center of the room dioramas were lame and not as professional as the exhibits on the wall. We were about halfway through the exhibits when the very LOUD tour of the museum started. It was in Spanish and I was trying to read English and it is not a huge space so there was no way to escape it. It ruined the experience for us. The descriptions are so thorough and detailed that we wondered why a tour of the museum is even necessary. The movie starts about 50 minutes after you get there and lasts 20 minutes. We were hoping to see some environmental or climate change message but it never occurred. The movie was OK but the seats seem to be broken or to have aged poorly as they were quite uncomfortable leaning forward. You have about 20 minutes after the movie before bus departure to see more of the museum if you like. The restrooms were impeccably clean and...
Read moreI absolutely loved my time at the Glacier Museum and the Glaciobar!!! If you’re staying at the city center, there’s a shuttle that takes you to the museum and brings you back. You can catch it on Libertador and 1 de Mayo near ACA Hotel, called Glaciarium.
The entrance fee to the museum + ice bar is 10,000 pesos, and the bonus is that it includes 2 drinks (alcoholic or non). The visit begins with a very interesting Spanish tour and presentation about glaciers. Then, I went to the ice bar, where the temperature is -15 degrees Celsius, but no worries, you’re given a warm cover and gloves. You have 25 minutes to enjoy the igloo and 2 drinks inside the ice bar. Pretty awesome experience. If you need more time to explore the museum and listen to their interpretive videos, you’re welcome to walk around after you’ve visited the ice bar. Don’t forget to visit the cafe and enjoy the panoramic views of the Laguna...
Read moreExtremely informative and educating. Ivonne is knowledgeable, passionate and entertaining. I hope she teaches kids somewhere, the world needs teachers like her! The 5th stars is missing because of the gift shop experience. One of the staff members was not only rigid and not welcoming, but made it harder for her co-worker to show her customer service skills. We bought multiple items, one of them for a gift, a handmade wooden toy/plant holder. The item is displayed in a box with rope handles and with a tiny plastic container inside of it. The one we were sold had no plant, not even the plastic plant holder, and the rope handles were missing. It sounds petty, but the item looks incomplete and it will be impossible to find a plastic plant holder in the specific size/shape needed. I am sure the artist making these pieces did not intend this. The cafe was cute, pastries were tasty,...
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