Jewel Cave — Attraction in Deepdene

Located on Jewel Caves Road, Deepdene, Western Australia, Australia 🇦🇺 This is an absolute MUST for anyone visiting the Margaret River area. You have to go in with a tour, you can’t go by yourself. The Jewel Cave Centre opens from 9.00 am until 5.00pm every day except Christmas Day. Jewel Cave is the largest show cave in Western Australia. It has three huge chambers. The tour is one hour long . I was awestruck by the crystal creations that have taken thousands of years to form. The first chamber is home to one of the longest straw stalactites found in any tourist cave in Australia. I felt so insignificant compared to the age of these ancient relics. The guide was also telling us about the now extinct Tasmanian Tigers that fell into the cave and perished. At the end of the tour, we chose to go on a self guided hike along the Karri Walk, the height and beauty of the trees was fantastic. We then had a drink at the Jewel Cave Cafe. It was great to look out over the forest. Overall, this was a fascinating experience. There are stairs involved so not really for people with mobility issues. The guide was really informative and took great pride in his job. He made the tour a lot more enjoyable and interesting. The natural beauty of the caves was wonderful. It was truly inspiring. Wouldn’t hesitate to recommend. Thumbs...

Amazing Cave Tour, But Disappointing Café Service

We've visited Jewel Cave multiple times and always bring visitors along because the guided tours are fantastic—highly informative and well worth doing! The cave itself is breathtaking, and the guides do an excellent job of sharing its history and significance.

However, on this visit, we spent some time at the café while waiting. My mum ordered a coffee and a slice of cake, which unfortunately seemed stale from being left out. When we politely raised this with the young woman at the counter, her response was extremely rude and dismissive, insisting it wasn't possible in a way that showed a real lack of customer service skills. Thankfully, another staff member stepped in and resolved the issue, but the attitude and expression of the original staff member were shockingly unprofessional.

While we’ll continue recommending the cave tour itself, the café experience was disappointing. Perhaps better customer service training is needed, or some staff should reconsider if hospitality is the right...

Jewel Cave is a spectacular natural attraction and the largest show cave in the region. Known for its striking limestone formations and rich geological history, it offers visitors an unforgettable journey into an underground wonderland.

Guided Tours: Knowledgeable guides lead you through the cave, sharing fascinating insights about its history, geology, and the ancient fossils found within.

Impressive Formations: Marvel at the intricate stalactites, stalagmites, helictites, and delicate crystal formations, including the famous “straws” and “the frozen waterfall.”

A mesmerizing and educational experience for all ages. friendly , passionate guides who bring the cave’s history to life. Suitable for families, with clear paths and safety measures in place. The many stairs can be challenging for those with mobility issues.

Jewel Cave is a must-visit for nature enthusiasts and those looking to explore the beauty beneath the surface. Its intricate formations and fascinating history make it one of Western Australia’s most captivating natural...