We heard lowe winery was a must visit and indeed when we got there it was really beautiful. The grounds are wonderful and plantings of herbs and flowers and trees add to the ambience of a cellar door that overlooks lush fields of grapes. The inside was part winery, part quirky set up of tables and seating areas allowing for personal tasting environments. The wines were interesting and we loved the biodynamic/organic philosophy behind their production. These were the good parts. They get 3 stars for that part. They lose the other potential 2 because of their management. We ordered the full hamper and settled in for the full experience. We were served by a delightful young lady (you score 5 stars Miley, thank you! 🤩) Whilst Miley was doing a great job serving us and explaining the qualities of each wine, for some reason a woman who acted like the manager decided this relationship building was wrong and tapped her on the shoulder at least 3 times telling her to go to other tables. We had a lot going on on our table and when one glass clinked against another this same woman practically ran over to us and made a disparaging remark about the contents of the table, which was all their produce! Finally when Mr Lowe approached my partner presumably to welcome us, he didn't pay any attention to my partners reply. This winery made us feel very much like 2nd class citizens and as a result i walked away with far fewer wines than i was intending on buying. This cellar door experience was unpleasant and their repeated interruptions during our tasting jarring. We noticed this poor behaviour across 2 other tables so it's obviously a systemic issue. Suggest they get some training...
Read moreUnfortunately my friends and I did not have a positive experience here. Appreciate it was a Saturday and was busy, but the staff were very slow and disorganised.
The lady who served us for the wine tasting kept getting distracted with the other tables and missed people on our table for their serving MULTIPLE times, when we pointed this out we were basically accused of lying to try and get more servings?! It felt very judgemental as we were a group of young women, don't be so quick to make this assumption please!!!
We gave up before the tasting had finished because it was so slow, bought a couple of bottles to have with our lunch to which we were met with perplexion that we opted to do this when the tasting hadn't finished...we pointed out that we needed to leave soon (we had been here for 1hr10 by this point) to which the staff member said to grab her when we were ready for the last tasting....we did this and we still waited another 15 MINUTES! We had enough and left...very annoying considering you pay $10 for the tasting and we had given PLENTY of custom by buying lunch for 9 people and additional wine.
I think this place has relied too much on the popularity factor and the fact they have a pretty 'photo' setting and has become lax in their service as a result, we had a MUCH more enjoyable time at the smaller wineries in Mudgee! Spend your...
Read moreThe BEST winery experience I have ever had. Make sure you book in advance due to current restrictions. From the time you walk in you are given your first tasting and guided to your seat it was seamless and they have thought out how to give a great tasting even with the restrictions in place. The scenery is great and really made for a peaceful start to our day. The staff did a great job of spending time with each table through each glass serving (some who wanted more chit chat and some who preferred to sit and be left alone) and even the new guy did a great job of answering our questions, educating us about the Lowe wines and keeping just the right balance of entertainment and relaxing experience. You can DIY a food platter fron the store inside the warehouse and this was great as we had lunch booked after and just wanted some cheese and crackers with our tasting but you can build a full spread and grab a blanket to sit down on the grass for the whole afternoon if you prefer. We asked about walking the grounds to get some photos and we’re given this fantastic map which would be great for kids around 7-15 to follow and find all the great things on the property. We walked away with a few bottles as we were so impressed with the...
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