Of all the wineries I've been to throughout the world, this is the first where the cellar door actively discouraged customers from the opportunity to try their wines. After our 3rd selection, we were told we could only have 1 more out of the offered 6 tastings as we had tried each other's wines and this counted as an extra 'tasting'. While I can appreciate that there may be different interpretations to what is meant by 'tasting' , the whole issue could have been avoided by letting us know from the beginning that sharing is frowned upon, or just demonstrating any semblance of customer service ability instead of waiting until the 'gotcha' moment and starting an argument by accusing us of "cheating the system".
The host brought with him a sour attitude from the moment we walked in which really set the tone for the rest of experience. This, along with the complete lack of enthusiasm for the product or for any of the customers in the cellar door at the time (not just my table), lead to an overall horrible experience. A real shame as the wine was great but due to the extremely poor service I would not recommend this...
Read moreThere are a handful of wineries along Porongurup Road in the Porongurup National Park. The Castle Rock Estate is located very near to the Castle Rock and Granite Skywalk carpark. Their Cellar Door is open from 10am to 4.30pm daily. They offer wine tasting and bottle sales.
We recently stopped by and tried several of their Rieslings, finding one just perfect to take back and enjoy in our apartment rental in Albany. The RS21 has a nice crispy, fruity flavour balanced with a bit of sweetness. It was a beautiful wine that tasted great.
This is a perfectly located winery for those planning to hike up to the Granite Skywalk who want to do a bit of wine tasting afterwards. We'd gladly stop here to taste more of their wines and buy another bottle next...
Read moreThe wines were amazing. Castle Rock Estate Riesling was exceptional and is destined to my cellar; not to be consumed for at least 10 years. I would rate their Chardonnay, Shiraz and Cab Sav very highly indeed. Because of the quality of the wines I found it hard to rate experience 4/5 but rate it I must. The experience was dampened by the hostess presenting the wines. She was no ambassador for the wines or the winery. Unless asked, no information was forthcoming. Even when asked we received only brief snippets. We felt raced through the tasting and found ourselves leaving far sooner than we would have preferred (after ordered our wine of course). Had she been anything like Sarah at Dukes I’m sure I would have purchase three...
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