Whilst exploring around the Dwellingup region we decided to stop at Drakesbrook wines to try their wines and possibly purchase a couple of bottles.
The entire experience was weird and not at all welcoming. What appears to be the front entrance is in fact the front door to the owners private residence. The outside seating area is very small not particularly attractive and on;y views over a rather unattractive dam (not a vineyard in sight).
There is a sign saying dogs are welcome, but the owners have their own very large and very loud dog, which is inside the house which is above the cellar door. Every time it caught sight of our old Labrador it went off, which didn't exactly create a peaceful environment.
However, our main criticism is the customer service. The lady behind the counter who I assume was one of the owners was noot the least bit friendly, and the bloke was barely any better. After ordering a couple of wines, which we served in plastic cups (really???), we sat down outside and that was the last we saw of the owners / staff i.e., not once did they come out to ask us if we liked the wines or would like to order any other wines.
After finishing our wine, which unfortunately we didn't find particularly good, we left. Even if we had liked the wines, we were not going to reward poor servive and a very ordinary experience by buying their wines.
Definately the worst winery we have ever visited. I have no idea how they have such good rating unless they are...
Read more
Learn more insights from Wanderboat AI.
