Euro Space Center — Attraction in Libin

I can see why this place has 4 stars on Google and not more. This could be SUCH a cool place and it ALMOST is. Instead it's a bit half-cooked like the food in their restaurant. It's too bad.

For example: Such a cool idea to offer a presentation to an international group in different languages (Space Tour). BUT: First of all: why not make a big deal of this (it's cool to be European and offer this in 5 different languages simultaneously after all). Second, the technology has to work (we had SEVERAL headsets that didn't work). Third, the background music in the rooms is way too loud. Fourth, way too much information is given in a short space of time and at a high speed with an accent that makes it really difficult to understand (German version). Fifth, ensure the rulers have the right colour and are on a piece of string that's long enough (again, a cool idea, but we couldn't measure a thing because the bloody string was not long enough). Half-baked unfortunately. Almost there, but not quite. Great foundation though - just needs a few tweaks. Another example: Space Rotor. Neither staff members nor posters are telling people how many Gs are at play here and how it relates to space travel. Why? That's simply a bit lacklustre not to tell people how an activity relates to space travel and at that point you're also failing to awe people. Suggestion to management: visit the Wonderlab at the Science Museum in London and see how they combine technical explanations and awing people. Another example: the Planetarium holds a max of 25 people and runs every 30 min or so. Why not have a clear queueing system? Instead, everyone just pushes in at the last minute and it becomes very stressful. Really liked the Mars Village. Watching a short but very informative movie about Mars on those pillows was a treat. The children loved the rovers. I enjoyed reading about MOXIE (how...

Pros: Good job in rebuilding interier/exterier, very fresh look, nice restaurant (good meal), very friendly and supportive personnel Cons: Missing reservation system caused brawl especially at planetarium: capacity 15 persons and waiting time is 25 minutes you wait directly in front of the toilets you thing you get into the next group until you realize that people waiting there actually reserve several places for their friends/family, then you hear "complet" from lady with poker face I have witnessed two brawls as there is non existing ticketing system, our self we heard three times 'complet' so frustrated kids missed planetarium - fault of management, not the workers there

Only few attractions are accessible, the business "wait & eat" model is forcing you to spend more time then necessary and to go to the restaurent (requested feedback was mostly oriented for restaurant) We have missed recent/actual information like James Webb Telescope and more

People were frustrated from nonexistent ticket system for capacity limited attractions (especially Planetarium & 5D) and they would like to get chance to reserve at least one of the "non-accessible" attraction

Summary - 2 stars hoping to get attention to fix the issues,...

OK - the big headline - LOOK AT THE WEBSITE FIRST! The amount of negative reviews on here is purely people having inaccurate expectations because they didn't look at the website first. Another hint - 1030 was a perfect time to arrive.

Yes there are some activities that are purely for schools/those staying for the weekend package. The reviews from within COVID era should be disregarded in my view. The place is so interactive, that even with restrictions lifting, I can imagine a lot of things still weren't allowed to be used.

But there is so much to do now! We were there from 1030 - 1630. Packed day with brilliant activities, interactive tasks/quizzes. Yes you have to queue for some things - but what do you expect?!

We had lunch in the voyager cafe - yes we queued, yes the kids moaned a bit, but the food was fab when we ate it (so much so, just a light supper needed this evening).

Our children are 9 and 11 - definitely the perfect ages, any younger and I am not so sure they get much out of it (and they might be too small for some things).

Staff friendly and helpful and the girl I spoke to at the shop really appreciated the positive feedback. Honestly it really was a...