Gramado Zoo — Attraction in Região Geográfica Imediata de Caxias do Sul

I visited this zoo 5 years ago and am very sad to see the poor maintenance and state this place has become now. At least 50% of cages and areas have their animals missing. Tried to reserve a vip visit 24 hours before visiting and had no online or telephone reply. When arrived we were offered a wheelchair instead of a guided electrical cart, to find out that most areas are NOT wheel chair accessible. Food offered at the premises like “natural fruit juices” are expensive and the only “natural” is that they are 80% water!!! In resuming, a very poor customer service experience, not worth the entrance + parking fee. Very deteriorated no maintenance premises….seems to be running out of maintenance funds. A frustrating day in what was supposed to be a nice experience for my 18 year old niece coming back...

Nice zoo around the area that offers you something different than what is around Gramado/Canela for a good price compared to the rest. Most animals look happy, however, some others looked bored to be in a very small and limited area, like some monkeys, owls, felines. I’d love to see them in a bigger area. On the other side, birds looked happy and people are able to feed them paying 5.00 Reais extra at the end of the visit. The food court is nice, they have local food options like sugar cane juice and ice cream with flavors from the region. I’d visit it again and hope that they make some areas bigger for animals since they can’t go back to the wild. I...

The animals are great and the zoo is well kept but the ticket is expensive costing 60 reais per adult. To make matters worse they charge 10 reais for visitors for parking and another 10 reais if you want To use a stroller. It is absurd that the zoo won't offer these items to customers being that the entry ticket is already high. They have a huge empty parking area! Not...