Винарска изба Меди Вали | Medi Valley Winery — Attraction in Rila

Stopped by randomly after several locals recommended this winery. I checked they were open and saw that their website offered tours and tastings. I decided to drive 1.5 hours to check it out. However, when I got there, they did not offer any tastings even though they had a beautiful tasting room all nicely set up. I was a little perplexed and translated the question a few times to make sure they were not misunderstanding me. I'm not sure why they would advertise all these services on such a nice, but deceiving website. I'm assuming this service may only be for large tour groups or exclusive parties. Either way, if they want people to buy their product, they should at least be able to taste it, so you may decide what you would like to purchase. In the end, I purchased 5 wines anyway, so the trip was not a total loss. I'm assuming they taste good, but solely based on the recommendations...

Came here on 4th September - the front desk lady tried her best to explain to us that it’s currently closed under renovation and only the shop is open which was totally ok , not an issue. She then kindly called someone else to speak to us in English to explain better however this second lady was so rude and unkind - felt like she checked us out and decided we were not worth her time so couldn’t be bothered to explain more when we asked just one more question about the wine which left a bad taste we ended up leaving without purchasing any. Perhaps this place is more suitable for local instead of non Bulgarian speaking folks / tourists ? Or they only entertain tours groups so don’t bother going on your own.

Two stars only cause the front desk lady tried her best else would have given just 1 star. Not...

I was here 15.07.23 On reception we met employee, who couldn't say hello with a positive attitude. Then we understood that she even doesn't know english. We didn't receive justified answer on a standard question "which wine would you recommend?" The most unpleasant situation was with security man (maybe russian), who slept on few chairs when we come in near 10:30 AM. After he saw us, he woke up and started watching some russian military movie on PC and smoking in a hall (is it allowed?), looking very angry that we woke him up. We bought 2 bottles of wine, which we chose almost without recommends. With better relationship it could be 5-8 bottles. Hope that administration will do smth with...