Will not be returning, closing time on the final day was advertised as 7pm. I understand that they updated their socials, but nobody is following a seasonal berry patch on their socials. My party went by your phone message (which thank you for leaving all your info on it, as that phone doesnât ever seem to be picked up), which stated 7pm. We pulled in at 6 oâclock.
Male staff using âGURLâ to address us while snapping at our party felt extremely patronizing as a customer. Arrived to the parking lot and was shouted at from the doors âWEâRE CLOSEDâ. Never in all of my years as a customer service representative would I have dreamed of ever doing that, so the beginning of the interaction was rough. We let them know their phone message was incorrect as well as their own website and attempted to take our leave. We were snapped at and bickered at as we walked away, but we were out of earshot, so I was not able to hear. This was when my friend (understandably) lost her temper. Seriously? A sassy finger snap? If you arenât 5 years old or RuPaul himself, I donât want to see that. SO. RUDE.
We had what looked like teenagers (for some reason) approaching our vehicle before my friends EVER set foot outside of the vehicle after my friend started yelling. I will emphasize, I have dashcam footage of 2 young adults approaching the vehicle to try and continue an altercation that could have been by passed by just going inside. Not ever a good option to try and continue the confrontation! Go back Inside! The interaction would have been completely OVER, if employees just walked back inside.
I understand if youâre closing early, but customer service is SO important for small businesses, and we will be travelling to the other local corn maze next year and unfortunately not doing our strawberry runs in the summer anymore. My advice? Donât ever approach someoneâs car if theyâve engaged in conflict YOU initiated at YOUR your place of work. The hostility came from YOUR staff first, so for us to be blamed for our reaction to that is silly. Also, you donât have to loudly scream âWEâRE CLOSEDâ, you can wait for us to get a smidge closer and say âhey guys! So sorry, weâre closing early for an emergency!â (Because closing early âfor thanksgivingâ is BS when your phone message very clearly says âon thanksgiving Monday with the final admission being 7pmâ clearly you knew it was going to be thanksgiving that day? Why would you not just advertise the hours you are actually capable of providing? If the phone message said âwe close at 6 with the last admission at 5:30â we would have been there. You canât rely on people just happening to see or check your social media and lots of people travel hours for this. Just update the damn phone message!
âSorry, we closed earlyâ is totally fine, but âWEâRE CLOSED. WE PUT IT ON OUR SOCIAL MEDIAâ, snapping and sashaying away is not acceptable. Even before my friend said something, the interaction was inappropriate from Staff. I will not be recommending this to family and friends anymore which is very unfortunate as I love visiting the corn maze with...
   Read moreThey provide fruit baskets, and the entrance fee is $3 per person. The price is $7 per pound, which I think is not expensive because the strawberries are very sweet. You also get to enjoy the experience of picking them yourself, and honestly, itâs hard to resist eating a few while picking đ¤Ł. The $7 per pound is also their way of minimizing losses in the garden.The strawberries are very sweet, much sweeter than the ones in the supermarket. I also saw the pumpkin garden, which will definitely be a great place for the kids to pick pumpkins next October.
We really wanted to play in the cornfield, but it was too sunny and we didnât have enough energy to run around with the kids.
We will...
   Read moreGood: very sweet berries Bad: Not like the "Strawberry Ranch" from the past. Rediculously expensive $8 Lb plus $3 entrance fee which can include their bucket if needed. Full bucket costs approximately $24-$28. Very, very small berries. Large majority had mold or rot. Only 1-2 berries per plant worth picking leading to frequent bending/standing/walking. Plants are not sitting on straw but are in black landscape plastic causing berries to sit on hot wind blown dirt. It took 4 washings to get berries clean for use. Note: Eating Strawberries in the field is...
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