DON'T WASTE YOUR TIME - GO ON THE RIDEAU CANAL INSTEAD! I booked this "Balade en pédalo" adventure in May 2021 for my birthday with my young daughter. It cost $63.24 (taxes incl.) to paddleboat 1.5 hours around a swampy labyrinth. Had we not gotten lost (we took a wrong turn), the whole experience would've been over under 1 hour. When we first arrived at the reception hut, we were given a plastic map for birds & reptiles etc to watch out for during our ride. We were told we'd be given a marker to write down our answers on the map. Once at the dock, one of the young employees who greeted us was in a very bad mood. He had no basic politeness and seemed very annoyed to have to explain things to us. Once we were on our way in the swamp, we realized no one gave us a marker. We did not see anything (ie. frogs, turtles etc.) except regular birds you would see in the city. This could be due to the time of year (mid May) & the cloudy weather that early afternoon. We did see a plastic snake that was nailed down to a piece of wood by the staff. A few days after our visit to Eco-Odyssée, I noticed on Facebook that there was a %15 discount for the month of May. This should have been automatically applied when I booked online - but was not. I sent a private message the company about this discrepancy. It took many back and forth messages for them to finally admit that their booking system is new and there are improvements to be made, and that the %15 May discount should have been automatically applied during the online reservation process. All in all, my daughter and I did have a good time - because that's how we roll. We make the best of everything! But do I recommend this place? Hard no. I think it's conceptually a cute idea, but in my humble & honest opinion, don't waste your time nor money, fellow parents. Renting a kayak or paddleboat at Dow's Lake or Mooney's Bay would be way more fun, scenic, and probably much cheaper. Hope this is...
Read moreGood experience! We did the 2-person canoe, and did it twice - once in the morning, and once at night for the Perseid meteor shower. Pros: Overall neat concept - the maze is fun with games in between to find animals. The water is pretty shallow but still maneuverable and it can be a bit crowded if there are lots of people in the water, but that added to the experience for us. Saw lots of frogs and turtles. The customer service was pretty good too. The night experience was cool because of the mist/fog rolling off the water and having to search for clues with the light. Again, overall a good experience. Cons: They don't give you the right sized paddle, pretty much whatever is available. The biggest downside was the Perseid night experience. They had overbooked by over 100 boats (insane!) and moved us up from our 10:30pm slot to 9pm. They only told us about it day-of, which was frustrating. It also wasn't a great opportunity to view the Perseids meteor shower because it was crowded with people and there was nowhere to safely stop and turn off your light (headlamps in our case), so we didn't see any. We actually drove to a different location after to watch the meteors, so I wouldn't recommend the Perseid night...
Read moreThis place is a hidden gem and deserves a 6*.
Since we were 2 adults and a 7-yr old, I reserved one Pedalo which can seat 2 adults and 2 children. We arrived at 9 am, enough time to watch a 10min compulsory video, which was well worth it, before we started our discovery expedition, scheduled at 9.30am. This, I find, is the best starting time, as you are not under the intense sun, and much less traffic on the water.
Customer service was just impeccable, and not just at checkin, but everywhere we met other staff.
We were provided with a guide book, a map, marker, a walkie-talkie and a life jacket. After that, it was just pure adventure going through the labyrinth, following directions and clues. The marsh comes alive with lots of snapping turtles, frogs and small fish. It was a learning expedition for the 7-yr old as for the adults for the entire journey paddling away, enjoying the beautiful and peaceful scenery, which took us just over 2 1/2 hours.
We had our lunch at one of the many picnic tables available everywhere. Happy to see that washrooms were very clean.
This is definitely a place not...
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