I have edited my rating! I won't lie - the last couple years we when we went it was pretty awful - lifeguards very inattentive, the park was dirty and I do feel the system with patrons carrying the tubes up does not work (it really feels unsafe and it's a lawsuit waiting to happen... also only one exit - anything safety related would be my first priority but I do understand not all 'quick' fixes are easy and I can't imagine they likely haven't ever thought/brought this up themselves). Especially when it's busy and you are just trying to get a tube for that matter, as the system doesn't allow anyone the tiniest bit shy of confrontation to get their hands on one, then people barreling on up over everyone to try and get 3 spaces ahead - maybe the line or part of it could be held back in the open spaces at the bottom of the stairs and let up with only a certain capacity allowed on the stairs? This would be my biggest factor in the final star 🌟!!

I am happy to edit my rating to 4 stars and report that I feel the lifeguards & staff were friendly and much more engaged this season. We felt much safer this year with lifeguards being attentive and the reason we got the passes on our first trip - that was a clear change in our experience this year. Great job on that! The front staff checking patrons in were always very friendly, helpful and really above & beyond in their CS. I will say though it can be very frustrating with season passes as the line can move very very slowly... not the staffs fault, or what to suggest other than a larger spot/more staff to check people in during the rushes, but that's a costly fix. I also wish the park was more secure with a closed entrance and I also wish they had a parking attendant, as you could easily fit many more vehicles if people didn't park like AH's. I think that would be an easy fix for that frustration, even if only for the first hour(s) or so the park is open and the majority of patrons are arriving. The cleanliness is much better, but I do think a few simple and relatively cheap things could make a big difference (like more garbage cans would be an easy solution... people are gross and won't look for them if they don't see it in front of them, not their fault and I did witness staff picking up trash, but no dedicated person). As well just some general landscaping in the busier areas around the rented tiki huts, but I do see landscaping has been a work in progress and the bit they've done is lovely. The rock garden a beautiful and I hope that gets expanded. It is obviously to see they are spending money with more attractions, so they've picked the right poison in my books for their focus. That being said, it would be a small and easy thing to plant a few hostas and lilies around the eye sore areas that would add a bit to the experience. It's nice to feel a tropical vibe in a Waterpark. Also- music! Playing music in the water area especially (they play it at the canteen but you cannot hear it out side of the few spots they play it). It would be an easy and cheap way for your experience to get bumped up another notch!

I will also note the food was fantastic this year (I'm still dreaming about the nachos), and relatively well priced (we are used to Disney pricing) so zero complaints in that area! Lots of spots to eat and allowing patrons to bring in their own food is great - we probably spend more this way as we stay in the park longer and go more often. Also the system for laser tag is great and well done!

I'll also add as soon as I put up my rating at the beginning of the year they reached out straight away and asked me to expand... which I really liked and appreciated very much. Anyone who welcomes criticism is A-OK in my books! Apologies to just getting around to that now. Thank you for the great year, it was fantastic and we had a blast. No questions that we will definitely get passes next year again, and I am very hopeful I will be editing the post again to a 5 star rating with the level of improvements they attained from the 2023 season vs. 2024 😀 well done!