Fundy Nat'l Park is well worth the visit for the wonderful scenery and hiking, which are themselves worth five stars. HOWEVER, Fundy's Visitor Services have proven extremely disappointing. We were hiking Dickson Falls one week ago when a rotten piece of planking fell out from under me on the first bridge of the trail. My whole left leg fell through to my upper thigh, scraping along the broken wood. Thankfully, I was wearing thick leggings that remained in tact and protected my skin (for the most part). Nevertheless, it was extremely painful and I have suffered extreme bruising across my whole thigh and a hematoma. When we brought this to the attention of Visitor Services after leaving the trail, it felt like there was little concern for the situation and there was no offer of assistance for my injuries until I asked for ice as we were leaving the building. I then emailed a follow-up, to ensure that they had addressed the broken plank, and while the Visitor Services Supervisor assured me they prioritized fixing the bridge, he offered no acknowledgment of my injuries or sympathy/empathy for the ordeal (even though I had sent pictures of my extensive bruising). I realize that when you go hiking, there is assumed personal risk, however, this is a bridge that should be well maintained by the Parks service and hikers should not have to worry about falling through old, compromised planking. At the very least, the SUPERVISOR of Visitor Services should have extended some basic human decency and apologized or at least acknowledged the injuries that occurred while within his park. I'm glad they 'fixed' the bridge, but the health and wellbeing of their hikers need to start coming first. If you don't prevent this from happening again, at least be apologetic and helpful when someone else reports another incident... Please do better, Fundy.