Rolling Grape Vineyard & Restaurant — Attraction in Otonabee–South Monaghan

This was unfortunately a very disappointing experience. My husband and I made a reservation in advance as we were celebrating an occasion and the brunch charcuterie board required a reservation. We were looking forward to this.

We arrived and ordered our drinks and the brunch charcuterie board for two. The menu description for this is as follows (both on the rolling grape website and from the menu we were given in person when seated) "selection of cured meats, artisan cheeses, candied bacon, Dill cream cheese, smoked salmon, whipped berry cream cheese, with fresh fruit baked goods and chefs weekly featured frittata." When our "board for two" arrived, we were thinking that another board must be on its way with the meats and cheeses. Everything else listed was presented to us, with no cheese or meat in sight. After waiting, we could clearly see that nothing else was being brought to our table. When I asked our waitress where the meats and cheese WERE, she initially said that nothing was missing and then said "oh, there are some cheese pieces they add sometimes". I asked why meats and cheeses are included in the description of what we ordered and she then left to go to the kitchen, and returned a few minutes later with TWO slices of meat and four little cheese cubes. I am still stunned by the dismissive service and the fact that the items that we were excited to have with our wine, were not included until I had to make it clear that that was what we were there to have. On a charcuterie board for two. While the menu sounds wonderful, this was our first visit and experience here. I don't feel confident to make another reservation to try again unfortunately. If your charcuterie board does not include the very first items listed, please update the menu to reflect this.

*Updating this review after reading the response from the owner. His response indicates that we were unsure of what we were ordering. It is clearly shown in the menu that is brought to the table as well as the menu that is shown online on the rolling grape website that these items are what comes with the brunch charcuterie. The first two items listed are meats and cheeses with the brunch board for two. We did not make a mistake in being confused about what we were ordering. Not only a disappointing experience but now a very disappointing response from the owner as well. I've amended my review to one star and we will definitely not...

Update: the venue handled my concerns with a follow up after I posted the review. I really appreciate the way they followed up and the steps they are now taking to make improvements.

We had a horrible experience here. I booked a 15 person reservation for a bachelorette 4 months in advance. When we arrived, they had nothing set up for us and had called me 5 times that day because they had got the reservation confused with another one. It was very windy and for an expensive winery, they only had paper napkins and paper plates. Everything kept blowing off our table and when I asked for a solution, they told us to pick up rocks from the ground (the dirty rocks that everyone had been walking on) and put them on our plates! We had no water on our table, the waitress forgot two drink orders, and our pizza order was never put in even though we double checked (after almost two hours we realized the pizza was definitely not coming). I was also never told that certain menu items would not be available if there was a wedding happening. The whole reason we booked this place was for the wine tasting, which we were told we couldn't do because there wasn't enough glasses. I thought maybe the wind issue was a rare occurrence but the staff told me it happens all the time and that they constantly have to clean up napkins, etc that get blown around. This place is not cheap. I expected an elegant winery experience but I felt like I was at a low grade picnic — at best. It took us over 20 minutes to get someone to tell us how to check out. Lastly, we had someone with allergies who called ahead to see what she could order as an alternative. She was told that yes, they could substitute. But then when we got there, the wait staff refused. So...

We just had our Sunday Brunch wedding at Rolling Grape and it was truly a dream come true. We chose to have our celebration here because of their incredible package deals, which included all the food, drinks, ceremony location, beautiful reception area, live music, photography, set up and take down of decorations, and so much more, for a very reasonable price. The food was amazing, from the appetizers and desserts, and especially their wood fired pizzas and grilled cheese which we opted for, but there was so much to choose from! The service of the staff was wonderful, and our guests could not stop talking about the beautiful surroundings and atmosphere of the entire day. We had given some inspiration pictures for our whimsical garden party wedding and they went above and beyond to execute our vision, and were so accommodating of our unique and personal ideas, like including our dog in our celebrations. Leading up to our wedding Brittany and her team took care of us and all the planning involved, we also hired her as our day of coordinator and the whole day went so smoothly, there wasn’t a moment in the day that we had to worry about anything, we could just live in the moment. She is incredible at what she does, and an equally incredible human being. The entire day was so professionally executed and created with love, we could not recommend Rolling Grape enough for your own special celebrations.

Photos by ...