Stapleton’s Farm Market — Attraction in Port Hope

After stopping in yesterday we were greeted with a condescending and rude employee. Upon arrival we parked the car behind the roped off area in the lot. I was with my partner, my daughter, my mother and mother in law. After seeing the beautiful sunflowers, they wanted a quick photo. It was a windy day and the signs had blown down (meaning we did not see them). After taking a few steps towards the sunflowers an employee RAN out and belittled us repeatedly asking “CAN YOU NOT READ?!”.

Unfortunately no, we were not able to read signs that had blown face down on the grass and we wouldn’t have crossed the barrier had we known. The situation was majorly off-putting and resulted in us leaving immediately. Why would anyone spend their money somewhere when they were spoken to with such disrespect? There was absolutely no need for the employee to speak to us in this manner. It was simple mistake and we quickly obliged once we were informed. Im not sure if my skin colour was relevant (I am not white) but it felt like a personal attack with her repeated, questioning of my literacy skills. Yes, in fact I can read, but what if I couldn’t? Would my money not be as valuable and would I not be welcome at your business? The entire thing was blown WAY out of proportion and as a result we will not be returning. The way you approach customers is so important and kindness in this minor situation would have gone a long way. After reading a few other reviews, I see that we are not the only family who has run into rude service while visiting. We love to support local, but this was our last visit to...

Terrible Customer Service. I always have enjoyed this farm market and supporting their local business, but after today they have unfortunately lost my business. After seeing an Instagram post I called to inquire the prices on their berries and had a man VERY rudely yell into the phone to "just come to the store" and that they don't advertise their prices on Instagram (which I wasn't telling them to do). Then I was accusingly asked "who's even calling!?" For the whole call I was on speaker phone with two different people talking at me. If you have a phone number listed for your business, you need to answer professionally and respectfully. This is completely unacceptable and was...

My five girls and I love it here. We have went to the pumpkin patch 2 falls in a row and looking forward to a third!

We also enjoy the variety of hanging baskets every spring!

This year they have added an ice cream stand and it did not disappoint. I’ve included photos of “one scoop”. My kids were in heaven!

Banana milk is one of an our favourites! It’s seasonal!

It’s family owned and the four sisters always resonate with our group of five sisters! And we love gett Good variety of frozen foods and preserves for a quick grab and go dinner too. Perfect for a cottage...