Treetop Trekking Ganaraska — Attraction in Port Hope

my husband and I booked and paid for the 3 hours course which included games and zip lining. When we were about to start our last game course, we were told we couldnt even grab water from our car and that we had to go and finish the last game course as there wasnt much time left. There was still almost an hour left within our allocated time and its not our fault that they included the orientation time which was over 30 mins. We were also told that the ziplining was closed for the day due to an accident. When we raised a complaint and asked if we could just come for the zip lining next time or get a partial refund....they gave us a 15% discount coupon and said we had to book the whole course again which was very unfair and senseless to me. We already did the game courses and were looking forward to the ziplining. We sent an email with this complaint to the manager as well and never heard back. Very poor customer service! Also the lady at the check in was very rude...

Fabulous fun! My husband, 15 year old son and I had an incredibly fun time here. The location in the Ganaraska forest is beautiful, and even though we are in the middle of a muggy heat wave, it was still quite comfortable. The courses are challenging but not too difficult for newbies and older people like me who are in only modest physical condition. There was an expert course that I wouldn’t go near, but it looks awesome for the fitter and braver visitors. The orientation was clear and the equipment is all in excellent condition. I have to give a huge thank you to Georden, one of the guides, who saved my day. I was panicking at the first zipline and looking to back out of it all. He zipped over and patiently and kindly talked me through the zipline and the first few “games” or obstacles. He also checked in on me a couple more times during our visit. Thanks to Georden I had the most fun I’ve...

Climbing in the tree canopies is an experience like no other. This adventure provided a unique perspective of the natural world, immersing me directly into the heart of the forest.

The climb itself was both challenging and rewarding, requiring a good level of physical fitness but presenting a thrilling journey through the treetops. The equipment provided was of high quality, and safety instructions were detailed and clear, ensuring an enjoyable experience without undue worry.

The staff deserves special mention for their professionalism, friendliness, and knowledge. They were always ready to help and made sure everyone felt safe and comfortable.

Overall, it was a fantastic day out and a great way to enjoy the outdoors from a whole new angle. I would recommend this treetop climbing adventure to anyone seeking a bit of adrenaline and a unique experience...