Ski Mont Rigaud — Attraction in Rigaud

I gave my kid two private lessons several weeks. My kid is booked for another lesson tomorrow, however, she had a fever last night. My plan is to ask for the lesson to be moved to next week. This morning I called the resort (they are usually busy and line hardly picks up). Second time I called I left a voice message for them to call back. Third time I called I left another message and about two hours later they called me back. The person on the phone said because I didn't call 24 hours before the lesson, the lesson cannot be rescheduled. So I said should i bring my sick kid to the lesson tomorrow and her reply was ii us up to you to decide to bring her or not. A disappointing customer service. They know that their phone system is not efficient to be able to answer phone calls, so they 'expect' customers to leave voice messages. But there is no written policy that says that if their phone line is busy customers must leave a message. The fact is I called in the morning, left two messages in the afternoon, and then received a call back late afternoon. I made attempts to talk with them 3 times. I am complying to their 24 hour policy, but because of their incompetence to pick up phone call or call back, they blame me for not following their policy. Plus, knowing that in my case my kid has a fever, they can't service me to reschedule . I paid two private lessons already and felt good to continue there. not coming back...

Excellent little family owned mountain with tons of trails and activities for all ages.

The trails are in excellent condition and it seems as though more and more work is going into them every season.

The hiking is great; and the forest is lovely - great hiking for all levels. Fun place to bring a bike for just about anyone; whether you’re looking for an easy ride or something more advanced –there are in fact some rather technical trails.

They also provide Bike Rentals which unfortunately has not been great in the past – the bikes were very badly maintained and frequently had damage – it seems as though things are looking very positive in that regard for the coming summer.

For those with outdoor climbing experience, they also have an outdoor rock face (natural obviously) for some great sport climbing. There are a huge number of sport climbing pitches which are bolted (generally at about 4’ intervals - so you have a lot of room to play).

The pitches range in difficulty from beginner, 5.3-5.7, all the way to a few pitches which might rank around a 5.12a; one of which is a transverse – the other is a crack the requires some serious jamming.

It’s a small wall with lots of potential – unfortunately, no pictures of the wall nor its locations have been posted to deter the inexperienced from harm.

Great place to spend a fantastic day...

I was pleasantly surprised how fun this hill was. Although I did buy a passe-partout this season, so I get a discount on the tickets, making it feel not too expensive. Also, I'm coming from Pointe Claire, so about 30 min to get there was a plus. It has a little bit of everything (moguls, mini rollers, snow park, etc.) and the snow conditions were great. It only has one chair lift, which in this case made it fun to be able to ski separately, but still together with different levels of skiers, since we would eventually cross paths at the chair lift. The carpet leading to get on the chairlift is quite useful to make sure young kids don't get left behind. I met up with my nieces (5 and 8) who just learnt to ski this year and they were able to ski with confidence on all types of terrain. Their black diamond trails are a bit narrower than the others obviously, making it a fun almost "snowboard cross" type trail with slanted curves and a few drops and side bumps. Would recommend for a relaxed, fun day outdoors. Also, had no trouble getting my ticket from the staff. I gave it 4 stars, because I liked it, but at regular price and if I didn't live so close by, I don't think I would consider it worth it for me. But because I went with smaller, more beginner kids, it...