The ski trails were well-maintained and offered a good variety from beginner to expert. The cafeteria and bar were dated but reasonably priced. I would suggest replacing the faded safety signs on the chair lift poles (the ones advising clients when to lift the safety bar for disembarkment). My son had an excellent one-hour private ski lesson, which included equipment rental and an additional one hour of practice skiing. We stayed nearby at the non-affiliated Hotel and Spa Mont-Gabriel. There is no advantage to stay at that hotel for its "ski-in and ski-out" privileges, especially if you need to rent equipment at the ski hill, because the two facilities are not owned by the same company. Slightly discounted lift tickets and ski rentals can be charged to the hotel room (24-hour notice in advance is required to get equipment rentals charged to the room), but you still need to line up DAILY at ski hill ticket counter to do the paperwork and to get equipment rental vouchers. The line-up can be one hour on busy days and they were reluctant to provide multi-day rentals or lift tickets despite the great three-day packages mentioned on their website!!! The customer service staff were not very helpful to non-season-pass clients. However, the rental equipment staff was very friendly during our fitting. My family wanted a three-day pass with three-day equipment rental, but I had to line up EVERY day to get our DAILY Go Passe lift ticket... even though I had charged everything to my hotel room on the 2nd and 3rd days of my stay. Sommet Gabriel looks and operates the same as it did 30 years ago except for newer electronic Go Passe lift tickets... but they demonstrate very little innovation for coordinating easy access lift tickets with nearby hotels (or via their website) like is done routinely at Le Massif or in New England or Banff... This is so disappointing, especially for guests of nearby lodgings, which could offer skiiers a much better experience (especially if hotel guests could rent a locker at the ski hill to store their rental equipment during multiple days of skiing... and use the same Go Passe for the entire stay). Skiiers using ski-in and ski-out from the Hotel Mont- Gabriel need to carry rental equipment across the parking lot, through the narrow hotel lobby doors and down a flight of stairs to the cramped ski locker room! Despite the outdated decor in the Sommet Gabriel lodge and the antiquated lift ticket sales desk, the hill offers some excellent ski conditions (once we completed the daily paperwork and actually started skiing). Ideally, they should distribute, to local hotels, some activated Go Passe lift tickets (loaded with or without an equipment rental voucher). This would allow clients to bypass the long lines at the customer service and boutique cashes. The hotel guest could then bring the activated pass directly to the rental equipment desk or go directly to the lifts (for those who own their own equipment). Now wouldn't that be...
Read moreGreat day out with the kids and if you get the day pass + $10 food coupon combo at Costco for $29.99 it comes to the same price as online pre-purchasing the day before. Indeed some double diamonds are not for the beginner or intermediate skier and due to icy conditions some were closed. No more than 5 minutes wait for ski lift during March break so honestly was able to ski all hills twice within 4 hours including lunch break. One can say it’s great value for money compared to other mountains close by and people ski with manners and respect. Didn’t see one accident which is an exception when tourist bus are schlepping kids from Montreal downtown. Cafeteria has no pricing on any items besides warm food which in Quebec is illegal. Had to ask cashier for pricing and she got annoyed which in 2019 is kind...
Read moreAs beginners, today my daughter and I had a very poor first time snowboarding experience. No instructors were available and we struggled to learn on our own. My daughter fell and hurt herself and was in tears. We asked to switch to skis, but were turned away because they didn't have any boots left that would fit my daughter. We were very disappointed that they couldn't accommodate us. While I hope that my daughter and I would like to try snowboarding or skiing again, it's unlikely that we'll return to this hill. It's a shame because I think more experienced skiers and snowboarders were enjoying themselves as did our more experience friends. Unfortunately, we did not and I left feeling that I had wasted my...
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