Unfortunately this visit was the most disappointing Ontario Parks visit I have ever had. We were not provided with the necessary information to check in to the cabin prior to the office closing. Check in for the cabin is after the office closes (4 pm on weekdays in the early season) requiring the staff to contact patrons in advance to inform them of the location of the cabin keys (and place the keys in lockbox, provide the code to patrons). None of those happened for us, leaving us feeling quite stranded upon arrival.

In addition, all phone numbers for staff super intendants were inactive, which feels quite negligent considering the park has been open for a few weeks at this point. We were able to leave a message on the Warden line, but were informed later by park staff that this line is not monitored after the park closes for the day. This feels a little unsettling, especially if there is an emergency that arises.

We were able to find a few staff members in the employee only area (which feels a little wrong to have to chase down employees in their private area for a simple check in process). We then learned that none of the preparatory steps for a cabin stay had been done, but the staff were not overly surprised as apparently this has already happened once this season.

We did get a call back from the park super intendant after we left who let us know they were going to take steps for this to be prevented in the future. However, the lack of awareness to the multiple issues (incorrect contact numbers for park super and assistant super, unprepared staff, super unaware of check in times to name a few) from the park super has made me very unwilling to want to visit this park again in the future. If those in charge are not aware to check basic safety measures, I cannot imagine the staff would take that upon themselves.

Travellers from afar be wary- you may get stranded when expecting to have a relaxing stay.