La Carpintera Canopy Tour — Attraction in San Rafael

The rappel system is very unsafe. La sistema del segundo rappel está muy peligroso.

Today I went to do a zip line canopy tour, and had a great time, but observed some very unsafe practices while rappelling. The final rappel is a system that needs to be changed, or someone WILL get hurt. I talked to the guide after the tour, and was told that they know the system is unsafe and needs to be changed, but apparently the decision hinges on the boss. I will be happy to remove this post when and if the system is changed

Hable con una guilla, y me dijo que, saben que la sistema no está seguro, pero no pueden cambiarlo, sin la palabra del dueńo.

I am no expert on zip line systems, but I am a rock climber, and do know about making a safe rappel system. The last rappel, (named the leap of faith by one guide) was a system that in a perfect world is safe, but if anything happens to the belayer it would most likely leave someone with at least broken bones.

The belayer is attached to a figure 8 secured above the rappeller, and the other side of the rope is in the hand of the belayer who stands next to the rappeller. The rope is not attached to the belayer in any way. The client is slowed by the belayer maintaining the angle, and friction of the rope through the figure 8. If the belayer lets go, the client would be in free fall. If the belayer is bumped, stung, scarred, or even distracted, they could easily let go of the rope. If the client steps off the edge before the belayer is ready than the they would fall some 20 odd feet. It is not hard to imagine a scenario when this would happen.

The first of two repels left me somewhat weary, as the redundancy didn’t seem exactly “bomber”. I originally questioned it but moved on as I thought “these are professionals, they know what they are doing”, but I am starting the question the safety of this first system as well. If anyone with some knowledge sees it, and wants to let me know what they think, I’d love to hear it.

Apart from the experience with the rappel system, I had a great time. The guides were super, and the location is wonderful. Please fix...

Omg, I had the best time zip lining on my birthday. It was my 1st time canopying and I'll admit I was very scared at 1st due to me being afraid of heights but it was well worth it. I purchased my tickets in advance off of Viator, I think that's how you spell it.

I was part of the 10am group. I checked in and waited for the driver to come back to pick up the 2nd part of my group. We started with the ride up to the area we were to hike up 1st. And trust me you want to make sure you're prepared for that hike, just remember I said you're going up so you'll be doing some climbing. Make sure you bring hiking type shoes so you're not slipping on the mud. Once we got to the top where the zip lining was, training and safety precautions took place. Then we were on are way to the 11 lines. It was a really dope experience, it sucked they didn't have a professional photographer there to capture photos but I said multiple times that I needed a photo of me zip lining, especially since it was my bday and my 1st time and I meant every word of that. So Diego (super cool), I believe his name was captured me at some point. He even did a video of me coming down the line, so that was cool. I wish I could remember all the La Carpintera team members names but I don't remember. Everyone was cool and again I 100% enjoyed my time there. I'd definitely do it again. After zip lining, I went to the restaurant and had a...

Easy booking experience via WhatsApp to confirm our group size and which tour we wanted (9am or 1pm). Drove there and parked in the parking space for La Chirraca, there won’t be any sign boards for La Carpintera but the steak house is the meeting place. Go inside to the counter and identify your guides by their turquoise polo shirts. If you are doing the 1pm slot, make sure to eat something first as it’ll be a few hours (2-4 hours depending on your batch of people) before you’re back in civilisation. After waiting in the playground they’ll take you up half of the way in batches by truck, then you’ll hike uphill for about 18-20 minutes to the 1st of 12 platforms (and amongst that 2 rapelling). Guides Diego, Dilan, Dani and Juan are fun but they take your safety seriously, so no worries there.

Every zip line has fantastic views and superb fun! There’ll be a bit of waiting if you go on weekends as their batch per timing can be between 25-35 people. So you have to wait for the guides to finish sending people off previous zip lines to get to the next ones. I’ve heard weekdays has less people.

I actually think a bit of wait time is better so that you enjoy each zip line. If you have children who are lighter than 90lbs they might have to go with the guides across some zip lines to add weight and momentum or for one rappelling they will have to miss it due to the...