Bernstorff Palace in Gentofte, Copenhagen, Denmark, was built in the middle of the 18th century for Foreign Minister Count Johann Hartwig Ernst von Bernstorff. It remained in the possession of the Bernstorff family until 1812. In 1842, it was bought by Christian VIII.
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Warning for families! I am leaving this 1-star review to warn others about the dishonest practices and unprofessional staff at this hotel. • Undisclosed Information: The hotel's reception is closed on weekends and bank holidays, a vital piece of information that is not on their website or a global booking website profile. • Deceptive Room Placement: We were moved to a separate 'yellow building' away from the main hotel without any prior notification. • Incredibly Rude Staff: When we tried to get clarification on check-in details, the staff's responses were hostile and unhelpful. They repeatedly told us to 'read the information' and even accused us of being 'hostile' just for asking questions. This was a deeply frustrating experience. The hotel lacks transparency and professionalism. Avoid this hotel if you want a smooth,...
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As location is this a nice place, a bit hidden but it is a castle with huge park area to use along with the public as recreation.|But, their hotel room offering was far below my expectations. My room was located at a building opposite of the castle, like most of the rooms. The room itself was well used and bathroom in the lower end of the quality scale. Their reception are closed from 8pm in weekdays, and no services like vending machine or bar was to use from my knowledge.|Check out time is 9am on weekdays. Need to iron? Well, they have a solution but not a preferred one....|My stay ended with only cold water, so the morning shower became a bit too refreshing of my taste( not the hotel’s fault, since there was externally closed due to services on the pipes).|Will I go back, no. Maybe only for running in...
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As location is this a nice place, a bit hidden but it is a castle with huge park area to use along with the public as recreation.|But, their hotel room offering was far below my expectations. My room was located at a building opposite of the castle, like most of the rooms. The room itself was well used and bathroom in the lower end of the quality scale. Their reception are closed from 8pm in weekdays, and no services like vending machine or bar was to use from my knowledge.|Check out time is 9am on weekdays. Need to iron? Well, they have a solution but not a preferred one....|My stay ended with only cold water, so the morning shower became a bit too refreshing of my taste( not the hotel’s fault, since there was externally closed due to services on the pipes).|Will I go back, no. Maybe only for running in...
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