Generally a beautiful park, very green and nicely designed when it comes down to aesthetics and topics.
Parking was easy and well managed. Loads of staff trying to fill the parking lot in a way that makes sense, friendly and clear in their expressions.
As with any park, there is a lot of walking involved and especially for small kids you'll need to be prepared to bring a pushchair.
The toilets were absolutely yucky. I was only in the men's toilets, but it smells of wee everywhere, you're literally walking in it, the whole floor is covered in it. I know men can be yuk but some of those toilet I really wouldn't be surprised if they haven't been cleaned in a while or are leaking. I have never seen so much dodgy liquid on the floor. It really reeked.
Some toilets have massive queues, not just the ladies', also the men's toilets. What surprised me though is, that our friends' daughters tried to get to the ladies and were trying to find a free cubical and three (!!!) ladies were so rude and pushed them out of the way. (which would be another downside, in some toilets you can literally see the cubical doors when you stand on the path).
Shops/coffee and food stalls are understaffed. Particularly during high traffic periods. I.e. there was a bird show to begin in the arena and there was a massive (seriously, it was huge) queue trying to get in. There was a food/coffee stall with two windows, only one window was open. One lady was working and the first thing she said was, that she had no coffee as they ran out. When the show ended, the queue at that shop was huge, by then the second shopkeeper didn't make much of a difference.
Same with the bbq restaurant we got there just before the lunch storm hit and we already had to wait about 20min to get our order and the queue started just behind the door (so really not long). By the time we finished and walked out, the queue was around the corner alongside the building, who knows how long they had to wait. One till. Having two people using the same cash machine is not really efficient. They'd need at least 3, then the queue started on the pick-up side, because the chicken needed longer cooking times. So all in all not very efficient. Two coffee machines (you get a coin at the till) but one machine had an error message in French (needed maintenance, but was still working), that many people couldn't read nor knew how to get rid of the error message. So people started queue on the other coffee machine.
A few other food stalls were closed, it was a hot day, I think about 34°C. Hardly any shade anywhere. So in order to get some drinks, a couple of grown-ups had to walk through half the park to get something for the rest of the group, as we tried to find shade with the little kids. If you are not planning the visit ahead, try to avoid too sunny days.
Bird show was OK. A bit disappointing that they have so much staff in that arena but then decide to just play a boring recording and then let the birds fly. Other parks actually talk about the birds and give facts about the specific birds on display, also are interactive with the crowd. Here you just sit down, a tape plays, trainers let the birds fly over your head, then they sit down in the middle of the arena and all birds walk out like in a circus good-bye. Not impressed.
The range of animals is quite impressive. And beautiful birds, that seem to be kept in good conditions and clean. Butterfly house, and there was a penguin/fish area, which unfortunately was shut down and we couldn't find access to the Australian area with the kangaroos which our daughters desperately wanted to see. The only path we could find to go there seemed to be closed with a gate but no further information. It's also advisable to follow a set path. Going to see what interest you may be too chaotic and it's easy to get lost in the park. Also walking everything multiple times is suboptimal.
Oh one more thing... to get out of the park: ONE (!!!) turnstile. Why they didn't just open the bloody gate is beyond me. We had to QUEUE (!!!) to leave the...
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