Grotte du Mas d'Azil — Attraction in Saint-Girons

French language tour only, and no attempt to make amends even after several complaints within reviews. No self guided tour, must follow a French speaker that rambles on and on, even French speaking visitors were yawning. No photographs allowed. An English translation is provided, however it is very brief when compared to the guide spending 10 mins non stop talking about one particular part of the cave, and the English translation is one paragraph. Quite frankly couldn’t wait to get out. With technology, some old like headsets in various languages, and newer technology such as QR codes at each exhibit, it’s a wonder this exhibit attract anyone at all as they appear to be indifferent to feedback.

If you don’t speak French, save your time and money and visit Rivière souterraine de Labouïche. Tour is more interesting and in English as...

The cave itself is amazing and the history of it is fascinating! I loved the experience and I would love to go again, if there is the opportunity.

However, I was very disappointed, sad and even angry about the fact that the whole tour was only in French language 😥 The lady was talking passionately for a full hour and me and my family did not understand a word 😥

We were given some short text in English (a fraction of what was said) but were unable to read it at the check points because not allowed to use the light.

I wished so much to be a french child and fully understand the whole lecture and be able to ask questions.

As a foreigner, I felt discriminated. I felt it was unfair to make available the historic value of such important site, which I believe is vitnessing the history of man kind, only to...

Tour tickets need to be booked in advance. Tours start every 30mins. Visitor centre is approx half a kilometre from the carpark. Small cafe en route between the two.

Spoken guide is in French only, which is fine - translated written guides available. However the tour of the caves themselves had such low lighting you couldn’t read the written guides whilst in there.

This is not an accessible tour; the visitor centre and initial exhibition/display is accessible (as are the toilets via a wheelchair lift) but visitors need to be able-bodied and steady in their feet to be able to take the tour of the caves themselves. Significant number of steep steps and where the floor is natural cave underfoot you need to be very careful. Better floor level lighting would improve this...