⭐️⭐️⭐️ A Budget Shopper's Warehouse – Manage Your Expectations
China Mall Kumasi is the ultimate cheaper alternative to the more upscale malls in the city. If you need a vast range of items at affordable prices, this is your spot. You can find almost anything under one roof: toiletries, furniture, home appliances, groceries, stationery, toys, hardware, and home decor.
However, the low prices come with significant trade-offs that you should be prepared for:
· ⚠️ Buyer Beware (Especially Electronics): Exercise extreme caution with electronics and appliances. While cheap, many are not of high quality and may lack reliability or warranties. Inspect items carefully before purchasing. · Customer Service: Don't expect much. The service is generally minimal and it's very much a self-service experience. · Maintenance & Ambiance: The place is not highly maintained. It can feel crowded, chaotic, and a bit rundown. Don't come expecting a sleek, modern shopping experience. · Long Queues: Be prepared for long lines, especially at checkout during weekends and peak hours.
Final Verdict: A great place to get a wide variety of items on a tight budget, but temper your expectations regarding quality, service, and comfort. Perfect for those who prioritize price and selection...
Read moreI have been here quite a number of times. The pricing and assistance by the staff is generally OK.
Most of the staff are generally eager to help. It is only a few of the staff that might not be in the right mood and less energised.
I believe China Mall and a host of other companies in that catchmemt can consider helping deal with following
(please note the issue of the road and bad odour may be a challenge slightly needing more hands than just the companies in that area. I just believe they can make a great difference if they make it a priority as part of great customer experience) : [ Cons ]
The very rough but short distance road that leads to the place.
The bad odour that welcomes you at the entrance.
The washroom or washrooms generally in all of the area are terrible, especially the one(s) at China Mall.
Other Pros : There are a lot more companies or warehouses just near the China Mall that offer even way more better prices if you want to buy either bulk or certain items that may not necessarily be at the Mall.
There is a fairly big car park.
There are a lot of items at China Mall that is neither available at Shoprite nor Melcom located at the...
Read moreChina Mall has an array of products to choose from albeit you should have items that can be tested at the mall tested before paying for them! For instance, their light bulbs and rechargeable lamps don't appear to last.
Some of their products don't live up to expectations at all. That brings me to their return policy which is almost non-existent existent. Apparently, if you buy over 20 different products you must endeavor to test all of them the same day otherwise you can't return them.
Whiles other companies have their return policy printed on their receipts, China Mall is a different story! Returning of damaged goods and inferior products are at their whims.
In spite of all that, their big array of products can be tempting. You may want to go back to pick one or two things from there!
I have decided to shop elsewhere!
Hope they don't wait for a lawsuit before adopting good...
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