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Misleading Property – No Accessibility & No Staff Support
We booked this property based on the listing which claimed wheelchair accessibility and easy access. The reality was the complete opposite:
No one present to welcome us – we had to wait over an hour at the gate.
No proper road to reach the property.
40+ steep steps to the rooms – impossible for senior citizens or anyone with health conditions.
We were traveling with 4 senior citizens including a heart patient, making this unsafe.
Calls to the property and reservation contact went unanswered.
Only a watchman eventually came, but the rooms were still completely inaccessible for our group.
The listing is misleading and inaccurate. Due to this, we had to leave the property without staying and book another hotel last minute, causing unnecessary stress and expense.
If you value accessibility, basic service, or honesty in listings – avoid...
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I had a birthday event with this team in August 2025. When I contacted them by phone, they provided all the details, and I paid the booking amount. The event itself went well, but after it ended, the team refused to collect the garbage. I had already informed them that the event team was not responsible for waste disposal, and one of their representatives assured me that they would handle it. However, after the event, they unexpectedly demanded ₹3,000 for garbage disposal without any prior notice or agreement.
They also provided one room for use during the event, but unfortunately, the condition of the room and washroom was very poor and unhygienic.
Overall, I was disappointed with the service quality and lack of professionalism. I would not recommend this...
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I recently stayed here and unfortunately, my experience was far from satisfactory. The service provided by the caretaker was extremely disappointing. Despite booking a room for multiple people, they were unwilling to provide enough bedspreads for everyone in the room. Additionally, the lack of basic amenities was glaring - we were only provided with one bath towel for the entire room. This level of negligence towards guest comfort is unacceptable and tarnished what could have been an enjoyable stay. I would not recommend this resort to anyone until they address these issues and improve their service standards...
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