Subject: Complaint: Poor Service and Undelivered Order at Patlipada Hotel
I am writing to express my disappointment and frustration with the service I received at your Patlipada hotel. Despite placing an order through Dr. Kiran Deshpande, the experience was unacceptable.
Address
Dr. Kiran Deshpande
14/202
Vijay park
Kasar vadavli
Ghod bunder road
Thane West
Order Details:
Order placed on 23/11/24(23nov24) at 8:39 pm
Order amount: тВ╣825
Order not delivered until 10:30 pm
Issues:
Untrained and unresponsive staff
Lack of moral responsibility towards customers
Inaccurate information provided by staff (claiming order was dispatched but not delivered)
Consequence:
Wasted 2 hours driving 4 km to collect the order
Poor experience with hotel manager Jahangeer
Request:
Refund of тВ╣825 for the undelivered order
I hope you take immediate action to address these issues and provide a refund. I look forward to your prompt response.
Thank...
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