My wife brought our three year old and her friend (also three) to Leisure Max today while our seven year old was at a birthday party. The kids have been there before so ran ahead, when my wife went to pay for them she was charged €37 for two kids aged three??? When my wife queried the charge she was told that was it even though my wife said the kids were only three.The lady there who seemed to be the manager treated her appallingly with little or no customer service. She had made up her mind that was the charge no matter what. My wife called me and told me the story, I actually called the place and enquired how much it would be to bring 2 three year olds to the playzone. I was told €7.50 per child. I rang my wife back and told her again to go back and try and get the difference back but the manager was having none of it. So €18.50 per child is what they want to charge 2 three year olds. After going back again she got back €4 per child, a complete joke of a place. Horrendous experience and treatment, no customer service...
Read moreAfter having the most amazing birthday party for our 6 year old boy, I’d love to thank all the staff at leisure max for taking such good care of us and all our guests( children and parents)From the minute we arrived we were greeted with smiles, the party were playing from the first minute we were let in. A special thank you to Ben, he was so bubbly and brilliant, he was so attentive to everything the children said to him, interacting constantly to keep them entertained and laughing. After playing, the food and cake was served, more entertainment from Ben, followed by LEGO/ Minecraft down stairs.While they were playing the parents could relax and enjoy while the staff and a constant watch.Out of 6 years of party’s this was by far the best, everyone had so much fun, stress free and still smiling. I can honestly say rather than the anxious dreed of birthday party’s, we cant wait for the next one. High five leisure max and...
Read moreFantastic place and we return here every time we are in Wexford. My boys are 5 and nearly 3 and and thoroughly enjoyed themselves the two days in a row we went. The staff are fantastic and everyone we dealt with couldn't do enough for us. We visited shortly after they opened following their closure due to the coronavirus and they were so informative with what we should and shouldn't do when there. Sanitizers are everywhere and they even offered the kids incentives as long as they kept sanitizing while in the play frame. My boys had no problem doing this and when they went on the go karts at the end of the hour, the staff went into the frame with sanitizer and wiped everything down. They loved the lego table and again, when we were finished everything was wiped down. No concerns at all and well done to all the staff. In such challenging times, they did so well to keep it as normal for the kids!...
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