Riofavara — Attraction in Ispica

We traveled with another couple and all of us agree this place is great! The rooms are very large and comfortable, as is the modern bathroom. The bed is very comfortable, and is the only king bed I have encountered in our travels in Italy. This was a very quiet property, and one of the only places we stayed and did not need earplugs.There is a large selection of their wines in the room when you arrive, which you are free to open and consume. The fridge is filled with water, soda and snacks, which you are also free to consume. We were greeted on our arrival by the very friendly owner/host, and enjoyed our interactions whenever we ran into him as we wandered the property. Our first night, we were so tired from our drive, and what with the wine, crackers and fresh fruit in the room, we decided to have supper in the room. When the owner saw this, he brought a tray of cheeses for us to complete the menu. Delicious! The breakfast was very good, in a very pleasant, expansive room, and we were asked what time we wanted breakfast each morning. It was just a wonderful experience. You need to have a car to stay at this winery, because meals, except for breakfast, are not available. But if you do have a car, the town is nearby, with good restaurant choices. And the nearby hill towns are good day trips. Fun...

We traveled with another couple and all of us agree this place is great! The rooms are very large and comfortable, as is the modern bathroom. The bed is very comfortable, and is the only king bed I have encountered in our travels in Italy. This was a very quiet property, and one of the only places we stayed and did not need earplugs.There is a large selection of their wines in the room when you arrive, which you are free to open and consume. The fridge is filled with water, soda and snacks, which you are also free to consume. We were greeted on our arrival by the very friendly owner/host, and enjoyed our interactions whenever we ran into him as we wandered the property. Our first night, we were so tired from our drive, and what with the wine, crackers and fresh fruit in the room, we decided to have supper in the room. When the owner saw this, he brought a tray of cheeses for us to complete the menu. Delicious! The breakfast was very good, in a very pleasant, expansive room, and we were asked what time we wanted breakfast each morning. It was just a wonderful experience. You need to have a car to stay at this winery, because meals, except for breakfast, are not available. But if you do have a car, the town is nearby, with good restaurant choices. And the nearby hill towns are good day trips. Fun...

Quelle dommage, les chambres sont grandes et confortables mais les propriétaires semblent peu impliqués (check in à 16h impossible car partis à la plage), le petit déjeuner est très médiocre (rapporté d'un café local dans du carton, ne correspondant pas, contrairement aux dires de la gérante, à ce que nous avions demandé), le tout pour un tarif trop élevé.

Je réponds ici au message de l'hôtel 1/ Nous avions certes exactement 15 minutes de retard sur l'heure de check in prévue, qui avait au passage été avancée par l'hôte la veille de notre arrivée et de manière assez abrupte. Il y a une grande différence entre avoir une réception ouverte toute la journée et être disponible en milieu d'après-midi pour remettre les clefs. Au regard du tarif demandé, un minimum de flexibilité de la part de l'hôte ne serait pas de trop, bien au contraire. Quand nous avons réussi à la joindre après une bonne demie heure d'attente, elle nous a soutenu qu'elle venait seulement de partir. Est-ce une manière raisonnable de traiter des clients que de leur mentir ? 2/ La formule de base du petit-déjeuner, qui ne nous a jamais été indiquée sauf quand nous avons choisi sur le menu, ne contient que deux viennoiseries (qui ne correspondaient d'ailleurs pas à celles que nous avions demandé), jus de fruit, café et une glace. Nous avions demandé deux viennoiseries supplémentaires et étions prêts à payer l'extra, elles ne nous ont jamais été fournies - ni facturées heureusement. Nous étions donc loin de nous restaurer pour le déjeuner et le dîner avec les quantités demandées, bien que la gérante semble n'éprouver aucune gêne à juger l'appétit de ses hôtes avec ironie sur Internet. Enfin je ne vois pas en quoi mettre des assiettes et des verres n'est pas compatible avec le protocole sanitaire.

Pour résumer, la structure est bonne, mais l'accueil est à l'image de la réponse de la gérante, austère sinon désagréable et insensible à leur satisfaction. Pour 190 euros la nuit passez votre chemin, vous trouverez de beaux hôtels quatre étoiles mieux situés, avec un personnel professionnel, un petit déjeuner qui ne sort pas d'un vague bar/café mais fait maison avec des...