I stayed and ate here . All was absolutely perfect. I tasted their beautiful biological olive oil and decided 10 days ago to order a 5 liter can and ship it here in Brussels (35€ oil+ 25€ shipping). The package arrived in perfect state but the metal can had obviously been severely dammaged despite being perfectly packed.
Since this does not correspond to their high quality service and respect to their clients, i wrote an email including several pictures I took of this heavily tortured metal can.
The owner was all ashamed because they obviously didn't pack it that way. They immediately introduced an official complaint to the shipper (UPS).
In the meantime, they sent me a new 5 liter can for FREE although all this was not their fault.
Thank you so much for this elegance and your high consideration for your clients (June 2020)
If you reader, ever try this delicious olive oil, you will definitively miss it. Sooner or later!
Kind regards,