One of the staff down at the skii rental who was male was rude as my partner and I did not speak Japanese and wanted some help with the forms he looked at us like a deer in headlights and palmed us off to another staff member therefore I had to minus 2 star. At the end of the day customer service reflects the business, they offered English skii classes but the price was too steep. The skii slopes itself was great for adults and especially young children. The room had a gorgeous view of the snowy mountains and slopes. The buffet for lunch and dinner was very average but had...
Read more(I went here at the end of January this year) Its a really great ski resort. The powder is just too thick, but of course there are plenty of runs for beginners too. One thing they should improve on is the safety of people on the peak and the run on the eastern side; during my stay, there was nearly no visibility and it was hard to see with goggles on. There was only 1 guy patrolling on top and no one to be seen on the eastern side which is extra powdery and flat; I had to walk back...
Read morei really don't recommend this place especially for foreigners. Besides their staff cannot communicate in english. ( google translate would help ). The place quite far from tokyo , 3 hours by car. Lots of ski activities to play but only for kids or under limit 40kg who can play ( its only slide and motor rides). The adult all CANNOT play anything. Half of the games they closed and cannot play. Its a wasting to go far just playing snow here. you could find different place...
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