Myrkdalen Fjellandsby — Attraction in Voss

We stayed mid Feb (over half term) in interconnecting rooms on a bed, breakfast and evening meal basis. We flew Gatwick to Bergen on Norwegian Air.||Arrival:- Norwegian Air were fine so not sure why so many people complain about them! We were on the plane less time than in the coach for our transfer! Bergen Airport – organised, clean and quick (immigration and luggage collection). Hotel organised transfer and driver was waiting as we walked out of final security. Transfer was in a nice coach and took 2 hours there and just over on the way back due to traffic on a Sunday.|Upon arrival at the hotel check in was relatively quick although info was a little lacking re ski passes, ski collection, lockers etc. Our ski pass QR code didn’t work on the machines in the hotel so we walked next door and they were really helpful and sorted. There are ski lockers but they are limited to approx. 30 – none available when we arrived but one became available the next day. There is boot and ski storage which probably out of school holidays is less manic. Ski hire – hectic on day 1 and first lesson start was delayed as a result. We pre-ordered our equipment which helped so if you can then I would suggest doing that. Ski’s and boots were good, helmets limited at the start but then we swapped after the initial rush calmed down.|Rooms – comfortable beds and pillows. One room had a sofa and the other a balcony (good for chilling drinks!). Bathroom was adequate and storage area had plenty of hooks and enough hanging space.|Restaurants – upon arrival we were given a dining schedule for the week where we had to chose where and when we ate (one meal in Nuten Fondue and one in Tunet). Breakfast was a buffet style in Restaurant Nuten – it was busy from 7:30 but gets quieter from 8:30 onwards as people move from food to skiing preparation. Good selection of bread (no toaster), pancakes, cooked breakfast options, pastries yogurt and fruit.|Evening meal was a set 3 course dinner but you could choose from the menu if you wanted. Good variety of drinks at the expected high prices. Fondue was lovely (meat and cheese) and meal in Tunet was really good.|Lunch was either in Kamben, Fjellstova Vetlebotn or Myrkdalsstovo – food and drinks were nice in each. FV, in our opinion for lunch, had the most selection and was pretty cool being up in the mountains. For those who are less experienced the red run to it and from it back to the blues was easy.|Skiing – was excellent for us. Our 2 kids were beginners and with 5 morning lessons by the end of the week were doing jumps and blue/red runs. One of the lifts was out of order for most of the time we were there but they kept other lifts open for longer to compensate. We rarely queued for a lift which was brilliant. There was so much snow and whilst temperatures were below zero we didn’t feel cold. The slopes Mon-Fri were quiet but at the weekend were slightly busier. On the Saturday we did the cruise which was brilliant and meant we avoided the increased numbers on the slopes. There were enough slopes for us - maybe those who want loads of reds and black runs may potentially have them all done in a week but I certainly didn't hear...

We stayed mid Feb (over half term) in interconnecting rooms on a bed, breakfast and evening meal basis. We flew Gatwick to Bergen on Norwegian Air.||Arrival:- Norwegian Air were fine so not sure why so many people complain about them! We were on the plane less time than in the coach for our transfer! Bergen Airport – organised, clean and quick (immigration and luggage collection). Hotel organised transfer and driver was waiting as we walked out of final security. Transfer was in a nice coach and took 2 hours there and just over on the way back due to traffic on a Sunday.|Upon arrival at the hotel check in was relatively quick although info was a little lacking re ski passes, ski collection, lockers etc. Our ski pass QR code didn’t work on the machines in the hotel so we walked next door and they were really helpful and sorted. There are ski lockers but they are limited to approx. 30 – none available when we arrived but one became available the next day. There is boot and ski storage which probably out of school holidays is less manic. Ski hire – hectic on day 1 and first lesson start was delayed as a result. We pre-ordered our equipment which helped so if you can then I would suggest doing that. Ski’s and boots were good, helmets limited at the start but then we swapped after the initial rush calmed down.|Rooms – comfortable beds and pillows. One room had a sofa and the other a balcony (good for chilling drinks!). Bathroom was adequate and storage area had plenty of hooks and enough hanging space.|Restaurants – upon arrival we were given a dining schedule for the week where we had to chose where and when we ate (one meal in Nuten Fondue and one in Tunet). Breakfast was a buffet style in Restaurant Nuten – it was busy from 7:30 but gets quieter from 8:30 onwards as people move from food to skiing preparation. Good selection of bread (no toaster), pancakes, cooked breakfast options, pastries yogurt and fruit.|Evening meal was a set 3 course dinner but you could choose from the menu if you wanted. Good variety of drinks at the expected high prices. Fondue was lovely (meat and cheese) and meal in Tunet was really good.|Lunch was either in Kamben, Fjellstova Vetlebotn or Myrkdalsstovo – food and drinks were nice in each. FV, in our opinion for lunch, had the most selection and was pretty cool being up in the mountains. For those who are less experienced the red run to it and from it back to the blues was easy.|Skiing – was excellent for us. Our 2 kids were beginners and with 5 morning lessons by the end of the week were doing jumps and blue/red runs. One of the lifts was out of order for most of the time we were there but they kept other lifts open for longer to compensate. We rarely queued for a lift which was brilliant. There was so much snow and whilst temperatures were below zero we didn’t feel cold. The slopes Mon-Fri were quiet but at the weekend were slightly busier. On the Saturday we did the cruise which was brilliant and meant we avoided the increased numbers on the slopes. There were enough slopes for us - maybe those who want loads of reds and black runs may potentially have them all done in a week but I certainly didn't hear...

The hotel has many incredibly positive elements but lacks some real basics .||Firstly |The hotel is incredibly well located for ski on and ski out . ||There’s a welcoming reception area and the rooms (especially those facing the slopes) have beautiful views.|They are clean and the shower has great pressure .|One thing the hotel excels at is the food . |The breakfast is a fantastic array to suit everyone and the half board dinner was exceptional . 3 incredible courses of wonderful food far surpassing our expectations. However you need to enjoy your red meat as every main course was red. Am sure there are vegetarian options if needed . My friend is gluten free and they catered for her very well .|Pizzas for lunch were delicious .|The power apres ski was brilliant , great atmosphere and loads of Norwegian bangers !!||What desperately needs to be improved on .||To not have a ski boot room it’s heaters is absolutely criminal ! Due to poor weather we were continually soaked and there was zero option to dry out our ski boots , or ski clothes as the radiator in our room didn’t work . This was absurd , the fact we had to put on wet ski clothes and ski boots every day was a massive negative to the experience .|Secondly the sauna was such a trek and faff we couldn’t be bothered and there was unfortunately no spa facilities at all , bar 1 room that offered massages . I had a 30 minute massage which unfortunate for me was not strong enough , but would be fine if you don’t mind moderate pressure . ||The staff were completely hit and miss . Very often we encountered wonderful members of staff who could not accommodate enough and were a real credit to the hotel .||Other times we interacted with completely incompetent individuals who were borderline rude and totally unprofessional often treating us with disdain and could not even answer basic questions . ||They are also massively missing a trick not properly advertising all the wonderful extra activities that could be enjoyed , such as fjords , kayaking etc . ||They also did not service the room the entire 4 days we were there . ||Overall a very mixed experience . But I hope they take this on board as they have the potential to...