The place was definitely instagrammable but from the get-go, the staff especially at the front desk need better PR training to reign in their “maldita” look and tone. I think they overbooked and those in charge of booking didn’t coordinate with one another so they repeatedly asked us when we booked and who we talked with. For reference we went here during Black Saturday. For the price of their kubo you’d think they’d have a dedicated comfort room for those staying in them(even if just a common one) but no, you share with everybody going to the beach and pool (2 toilet and bath for each gender). The room in the kubo itself was so hot during the night with only a standard wall type ceiling fan keeping it ventilated. Their pool at the time we went was so dirty, not only was it littered with white paper like things (looked like the ones you wrap rice with) but the water itself was hazy. I only swam cause my nephew wanted to. They need to maintain their facilities better, case on point one of the pool lights already popped out of its socket and was floating around, idk how safe that is. The one thing that pissed me off the most was that they claim to be pet friendly but dogs aren’t allowed to swim in the ocean?!? At least that was what one of the staff told me and I was so irked I didn’t bother checking the board she pointed at. Napaisip ako nung nahimasmasan na ako na di naman nila pagmamay-ari na ang ocean, they own the shore but not the waters. Like gets ko pa if dogs aren’t allowed in the pool but the beach?! In a “pet-friendly” beach?! And to think we chose this place cause we wanted our pets to enjoy with us. The beach wasn’t even that nice to be honest. When you get past the rocky parts, the ocean floor would be muddy/murky. The type that would make your foot stuck. Anyway, the saving grace was that their food was good especially their chicken. It’s a self service type of thing tho where once the food is ready, you’re incharge of taking them(plus utensils) to your table which if you’re seating at the 2nd floor could be a hassle but bearable naman. Bake barn goodies were definitely a plus too! So good!
So yun, all that said, if you’re after instagrammable pictures then this could be for you but if you’re looking for a place to swim and enjoy, there are better beaches and far more affordable...
Read moreThe place would have ben amazing. Except!, after staying 6 hours and then going for dinner. The recotuinist told us they made a ,intake and our booking was 5800 and not 4800 which was the online price that for one reason or another would,don't give u a payment receipt. They explained they needed to move us to a different room or we had to oay 1000 more. The othe room was by an air conditioning unit with squealing bearings and the noise was unbearable. We 2wited 30 minutes for them in the room andthy didn't come. So rather than accept our agreed booking we took a refund and were given the 4800 ack and left. I can inky assume as it was late the room was left empty than night. Te waiter als8 didn't give us bow,s and plates or cutlery after serving the main soup dish with a label. He had to go back to the kitchen 3 times as he kept forgetting what he was going back to get. I would recommend ping to a different resort there are many along...
Read moreI highly suggest this place regarding courtesy, hospitality, and honesty.
The staffs are very accommodating to all of our requests. I don't find them feeling lazy or impolite despite our demands. They show their big smiles every time we ask them for a request.
We feel at home even though it's our first time staying in their hotel (they call it Casa).
People here are honest. Imagine my daughter lost her money (Php600) on her way to their mini-store, so she went back into our room telling us that she lost her money and couldn’t buy the stuff she was supposed to purchase, but then the person who was working downstairs ask my Husband if our kids drop something, so ayun! Nabalik siya... Oh! Di’ba? Kung iba siguro nakakita, Hindi na siya nakabalik sa amin. 😇
The beach is not so ok for us. 😅 a good thing we have exclusive use of the Jacuzzi, and they also have a pool if you do not want to swim...
Read more